Lead Academic Specialist, Global Programs
University of California Education Abroad Program
Summary of Job Details
Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. Reporting to the Academics Managing Supervisor (Manager), applies advanced academic advising concepts and experience, addresses the most difficult problems in academic advising, and develops solutions to these problems. Recognized as having advanced, specialized expertise Is expected to identify systemic problems and issues, and propose solutions for the program on changes to policies and procedures. Provides advice and counsel on academic advising issues to other, experienced academic specialists and study abroad advisors. Communications with students primarily take place remotely (online and phone) rather than in person. Performs complex research, review, and analysis of host institution academic opportunities appropriate to UC undergraduate and/or graduate students and of UC, UCEAP, and host institution academic policies and procedures; and disseminates advising and recruitment information to indicated UC campus offices and academic departments. Manages the process by which credit earned abroad is applied to a student's UC record; advises Study Centers, Campus Study Abroad Offices, registrar offices, and students about UC and UCEAP policies pertaining to students' academic work and records in programs worldwide; and works to ensure that automation of these processes is as advanced and efficient as possible. Responsible for all academic information pertaining to a specified portfolio group within the more than 5,500 student UCEAP participants each year, in over 40 countries worldwide. Works closely with the Associate Dean, Associate Program Director, and Academic Manager in implementing and archiving academic policies and procedures. Promotes UCEAP programs at occasional student fairs and campus events. Assembles and maintains program information, manages student registration information, and generates reports in a complex in-house database. Collaborates with IT and Marketing units on academic web and database issues and requests. The Lead Academic Specialist serves as a liaison, providing coordination and leadership on behalf of all Academic Specialists across the global programs team, for special projects and committee/work group representation.
Required Qualifications
Bachelor's degree in related area and / or equivalent experience / training.
Six or more years of relevant experience, including two or more years of administrative experience, or equivalent combination of education, training and experience.
Excellent oral and written communication skills.
Sound judgment, with decision-making and problem-solving skills.
Ability to develop original ideas to solve problems.
Ability in problem identification and reasoning.
Ability to develop original ideas to solve problems.
Ability to work collaboratively and coordinate within a complex organization.
Interpersonal skills, multicultural competencies, and ability to work with diverse populations.
Previous project management experience.
Proficient in Microsoft Office, including MS Teams and SharePoint or equivalent.
Previous experience with enrollment management systems, productivity, and database management software.
Knowledge of web and social media tools.
Experience interpreting and applying government or other organizational policies, requirements, or regulations.
Ability to identify measures of system performance and actions to improve performance.
Ability in problem identification and reasoning.
Ability to develop original ideas to solve problems.
Special Conditions of Employment
The UCEAP Systemwide Office is located in Goleta, CA (near the UCSB campus). Type of work arrangement eligibility: Hybrid. On-site presence will be required for leadership and staff meetings, delegation visits, training sessions, and for periodic meetings with direct report staff member(s), etc. The University is unable to pay or reimburse expenses prohibited by University policy, including travel expenses associated with commuting to the designated office.
Satisfactory conviction history background check
UCSB is a Tobacco-Free environment.
Days/Hours: M-F, 8-5 Pacific time or similar schedule
UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.
Application review begins 12/9/24
Apply online at https://jobs.ucsb.edu
Job #74410
