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Overview
We are a small, Santa Barbara specialty health education company that also sells dietary supplements via our online store. We need a reliable, detail oriented team member to handle product fulfillment and inventory management for this e-commerce business.
The ideal candidate is adept at using various web-based applications and able to effectively handle customer service issues and supporting other team members. This is a part-time position, averaging 2-3 hours of work per day, Monday-Friday.
Functions
- Fulfill all new orders each day: pack supplements appropriately, weigh packages, and create shipping labels.
- Submit purchase orders and receive shipments of inventory from our suppliers; receive and stock new supplies.
- Input order confirmation and invoice information to inventory management system
- Ensure inventory levels are correct by taking physical inventory; make adjustments.
- Manage all customer service requests, including returns, refunds, delivery issues, etc.
Skills and Qualification
Must Be:
- Highly dependable and detail oriented
- Able to solve problems and effectively handle customer service issues
- Adept at learning and using a variety of web-based applications
- Able to lift boxes up to 50lbs
Compensation
Hourly paid as independent contractor; hourly rate depends on past experience and ongoing performance.
Application Instructions
Please send a PDF copy of your resume, as well as a brief cover letter explaining your qualifications for the role and why you would like the position. Please include the word “qualified” in the subject line of your email.
