We are offering a contract to hire employment opportunity for a Front Desk Coordinator in Santa Barbara, California. The role is within the retail industry and requires providing administrative assistance, answering multi-line phone systems, and delivering exceptional customer service.
You MUST work weekends for this role. You can choose between working Wednesday through Sunday 9am-5pm or Thursday through Monday 9am-5pm. The store is closed on Tuesday.
Responsibilities
Managing and responding to customer inquiries via phone and in person
Processing customer orders and ensuring accurate record keeping
Scheduling and updating delivery calendars as per customer requirements
Monitoring and updating inventory levels including tagging furniture and updating pricing details
Assisting customers in selection based on availability and stock levels
Utilizing Microsoft Excel, Outlook and Word for data entry and organizing files
Providing concierge services to enhance customer experience and satisfaction
Utilizing interpersonal skills to build strong relationships with customers and team members.
