Key ResponsibilitiesProvides technical support to local CE support teams directly and through supervision of individual contributors, both on-site and remotely. Support tasks can range from helping to supply spare parts, searching for BKMs etc. to support for system level troubleshooting. For a single customer or product.Generates and presents system performance data as required, including performance metrics such as MTBI (mean time between interrupts), MTBF (mean time between failure), availability. Defines proactive action plans and follows up on execution. . Reporting will also include process data and I/W spending analysis.Supports GPS in the generation of documentation such as CENs and BKMs.Drives part FA if assigned ownership.Supports GPS in the on-site installation and commissioning of beta site systems and chambers.Interfaces with CAT and Engineering to troubleshoot process design and hardware design related issues.Organizes and manages on-site training as required. Training audience to include both internal and external engineers.Functional Knowledge
Works on issues where analysis of situation or data requires review of relevant factors
Business Expertise
Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives
Leadership
Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees
Problem Solving
Exercises judgment within defined procedures and policies to determine appropriate action.
Impact
Erroneous decisions or failure to achieve results will cause delays in schedules.
Interpersonal Skills
Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.QualificationsEducation:Bachelor's DegreeSkills:Certifications:Languages:Years of Experience:4 - 7 YearsWork Experience:Additional InformationTime Type:Full timeEmployee Type:Assignee / RegularTravel:Yes, 25% of the TimeRelocation Eligible:YesU.S. Salary Range:$92,000.00 - $126,500.00The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
