DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Would you like to develop new AWS services that enhance our customers’ ability to protect their workloads from evolving threats and attacks?AWS Perimeter Protection has created unique technology and innovative services such as AWS Shield, AWS Web Application Firewall, AWS Firewall Manager, and Network Firewall to monitor and defend some of the largest distributed networks in the world, but it is still only Day 1.Our Anti-DDoS (Distributed Denial of Services) team, known as AWS Shield, is the first line of defense against DDoS threats worldwide, protecting all Amazon and AWS customers and services. Our architecture must be highly scalable, performant, and continually evolve against threats as they emerge. We aim to be fast, precise, and provide complete protection for all AWS services and customers.The AWS Shield Anti-DDoS team is looking for a Software Development Manager to help us build new services and improve our existing services for internal and external customers. You will work closely with other teams including Threat Research, Security, Operations, Networking, and Product to identify opportunities to launch new features and continually improve our defenses against DDoS attacks or overloading events. In this role, you will lead part of the AWS Shield team which is responsible for developing scalable systems that protect customers and services from DDoS attacks or other overloading events. When an application or resource on AWS is overloaded by damaging traffic, the services that you and your team develop will work out how to best mitigate the event, recover the availability of the targeted resource, dive into event forensics to identify ways of preventing a recurrence, and provide customer visibility as to what those systems are doing.Key job responsibilitiesThe AWS Shield Anti-DDoS team is looking for a software engineering manager to manage a team to solve challenging distributed systems problems on a global scale, and continually deliver new capabilities to meet the needs of our customers worldwide. The ideal candidate has a technical background in distributed systems and a knowledge of computer networking is a plus!Candidates who enjoy the challenges of scaling a global architecture, have deep analytical skills, and excellent communication skills will find the AWS Shield Anti-DDoS team to be inline with their interests and desire for a challenge. You must be able to highly collaborative, be creative, analytical and thrive in fast-paced environments, all while interacting with highly technical software and networking development teams.You will own the operation of these services and partner with stakeholders across the organization to set goals and deliver a long-term vision for protecting our customer’s critical applications. You will also play a leading role by interacting with customers, gathering requirements, then influencing how we design, develop, build, deploy, and support new features and functionality.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic Qualifications
3+ years of engineering team management experience
5+ years of working directly within engineering teams experience
3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams
Preferred Qualifications
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
