TEAMHelp shape the future of asset management. Join the product team that launched two of the fastest growing solutions in ServiceNow history. We’re disruptive. We work hard, but try not to take ourselves too seriously. We are highly adaptable, seek to learn from our customers and are constantly evolving. We are passionate about our asset management solutions, and we live to help our customers get to value as efficiently as possible. We have high expectations and a career at ServiceNow means challenging ourselves to always be better with a growth mindset.ROLEThe Outbound Product Manager resides within the Asset Management Business Unit. This role is extraordinarily collaborative, working not only with peer inbound and outbound product managers, but also cross-functionally with Analysts, Sales, Marketing, Customer Outcomes, and Partners.If you are passionate about product adoption, customers, and enjoy evangelizing solutions that enable customers to advance their asset management maturity, this role is for you!WHAT YOU GET TO DO IN THIS ROLE:Drive Adoption and Leading Practices: Build leading practices, adoption frame works and governance models to accelerate customer journey to value.  Develop telemetry, content and real-world guidance to customers and partners on: IT Asset Management (ITAM), Enterprise Asset Management (EAM), and OT Asset Management (OTAM), Cloud Cost Management (or FinOps), Hardware Asset Management (HAM), Software Asset Management (SAM), SaaS Management.Be the Voice of the Customer: Be a vocal asset evangelist in the Servicenow customer and partner community. Build relationships with customers through early adopter programs, executive briefings, understand their business goals, pain-points and vision. Demo and present at conferences, user groups and customer workshops. Champion the voice of the customer to the rest of product management, sales and marketing organization to influence strategic direction of the business and product roadmap.Support Product Strategy: Evaluate competitive and market data to develop a point of view on product priorities and capabilities. Brief industry analysts and technology partners to communicate comprehensive understanding of the product’s market position and opportunities.Create and Grow Partnerships: Explore and support workstreams with technology partners providing solutions which solve unique asset management problems for customers. Help develop new technology partner and alliance relationships that align well with product strategy.Drive Go to Market Activities: Work cross functionally with marketing, sales and the rest of the go-to-market team to define and execute release delivery plans. Evangelize core positioning and messaging for the product and seek to capture customer value stories.
