Vacancy expired!
Description We are seeking a Systems Engineer I in Santa Clara, California to join our Network Qualification lab. This role provides the opportunity to manage lab operations and offer technical support. The successful candidate will be adept at providing advice and superior service to Oracle personnel, recognizing deviations from standard practice, and performing moderately complex problem-solving in a technical support environment. This role offers a long-term contract employment opportunity.Responsibilities: Manage lab operations, ensuring efficient day-to-day functioning Provide technical support, offering advice to Oracle personnel as required Ensure superior customer satisfaction through effective communication and collaboration Identify deviations from accepted practice and take appropriate action Carry out moderately complex problem-solving tasks with minimal assistance Maintain and adhere to defined policies and procedures Utilize knowledge of PC/laptop hardware architecture and Windows OS Maintain a high level of competency in LAN composition and Ethernet technology Utilize knowledge of TCP/IP, IPX/SPX, NetBios, and dial-up technologies to support operations. Requirements Proficiency in technical support, including providing technical support to customers, is required. Must possess strong communication skills for effective collaboration with team members and clients. Experience with operations and procedures, particularly in a systems engineering context. Knowledge of policy development and implementation. Ability to ensure customer satisfaction through superior customer service. Proficiency in Oracle and Windows OS is necessary. Familiarity with laptop hardware and PC OS. Knowledge of Internet Area Network (IAN), Composition, TCP/IP, Ethernet, IPX, and EO/IR systems. Must have the ability to work effectively in a team-oriented environment. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
