Front of House Manager

Front of House Manager

25 Jan 2024
California, Santa maria, 93454 Santa maria USA

Front of House Manager

Vacancy expired!

Vista Steak and Seafood is looking for a friendly and energetic individual to join our team!

Job duties include:

Supervise and manage the front of house staff (servers, bartenders, hosts, and bussers) to ensure excellent customer service and guest satisfaction by performing the following duties:

-Greet and welcome guests as they arrive

-Manage reservations and seating arrangements, ensure guests are seated in a timely manner

-Be able to help and perform any and all FOH staff member’s (bartenders, servers, host, and bussers) duties when needed including expoing in the kitchen

-Handle customer complaints, intoxicated guests, and resolve issues in a professional manner; call emergency services when needed

-Perform various supervisory duties including opening/closing the restaurant, handling large party and banquet inquiries, fixing credit card and guest check issues, and various cash transactions; guest checks, tips, paid outs, counting drawer, etc…

-Take weekly liquor inventory and place orders as needed

-Manage the training of all FOH employees on procedures and company policies

-Collaborate with kitchen staff to ensure efficient service and timely delivery of food

-Assist the GM with hiring, staffing, interviews, orientations, disciplinary actions and office work as needed

-Oversee daily operations and ensure smooth functioning of the restaurant

Job Requirements:

-Friendly demeanor, excellent communication skills, and attention to detail

-Basic knowledge of Excel and Word preferred

-Previous experience in a similar role, preferably a manager or supervisor in a restaurant setting

-Strong leadership and team management skills

-Knowledge of Micros POS system or similar point-of-sale software

-Current California Food Handlers Card and ABC Alcohol Server Certification

-Must be available evenings, weekends, and holidays

Job Details

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