Woodlands Market is looking for an Assistant Store Manager for the Tiburon Location.
Are you looking for an opportunity to join a a great company in a leadership role? The Assistant Store Manager will support the Store Manager in the daily operations of the store and will be primarily responsible for the store in the absence of the Store Manager. Assistant Store Managers must have a passion for excellence in service and customer experience, while also creating a warm family environment for their team members. The ideal candidate will have the experience and skills necessary to effectively run store operations at Woodlands Market’s high standards. Equally important, the ideal candidate must have interpersonal skills such as compassion, empathy, and active listening skills needed to connect and communicate effectively with team members.
Function:
Ensure that EVERY customer that comes through our doors has an amazing customer experience and leaves the store feeling that they were treated superbly.
Address any Customer concerns or other issues that may arise.
Work closely with Store Manager to ensure that company initiatives for the store are accomplished.
Responsible for the overall condition of the Store. This includes appearance, cleanliness, and any safety issues.
Have the ability to write weekly store labor schedules adhering to labor targets.
Solid understanding of expenditures by department on a weekly, period by period, and ultimately yearly basis. COGS should be reflective of sales relative to the department during the same time periods.
Coach, mentor, motivate and train staff as needed.
Work with management to ensure that a proactive approach is taken to workplace safety.
In conjunction with Store Manager, responsible for coordination and follow through in matters of compliance.
Collaborate with Store Manager and Human Resources regarding staffing needs, employee relations issues, morale, motivation, incentives etc
Collaborate with Store Manager to effectively communicate changes or directives to employees, acting as local change agent when necessary.
Skills:
Customer service approach that will settle for nothing short of amazing customer experience
Excellent leadership qualities
Strong interpersonal skills
Able to prioritize work and handle multiple concurrent tasks
Continuous improvement mentality
Experience/Education:
Minimum of 5yrs experience managing a grocery, specialty, or similar market
Who Are We?
Woodlands Market is a leader in gourmet retailing, service and innovation in the grocery industry. We are a flourishing Marin County-based employer who believes in supporting our community in many ways. One of these ways is to employ talented individuals from within our communities and surrounding areas. We currently operate grocery stores in Kentfield, Tiburon and San Francisco. We also operate a Pet Shop in San Francisco as well as an off-site kitchen in San Rafael. We engage approximately 330 individuals on staff, many of whom have come to us with an in-depth knowledge of the specialty food industry. These members of our extended Woodlands family and their commitment to community, food, service and to each other are what set us apart from other grocery stores.
Benefits of working at Woodlands Market include:
Competitive wages
Comprehensive Health/Dental/Vision Insurance
Full-time employees receive a generous benefits package including Health/Dental/Vision Insurance, 401(k), paid vacation and paid holidays
Holiday premium pay for time worked on recognized holidays
20% store discount , 50% shift meal discount
Vouchers towards the purchase of shoes and apparel
Awesome, team-oriented environment
Opportunities for growth and development
Must meet minimum hours for some benefits/max lunch discount $6.00
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