The Golf Club Associate is part of a dedicated private club staff providing extraordinary service to members and their guests. This position manages many operations within the Golf Shop and for the club in general. Responsibilities include tournament planning and execution, daily tee sheet management, arranging golf clinics and lessons, working the front desk, locker room management, and member assistance.
The Golf Club Associate exhibits a high level of personal and professional decorum, is personable, genuine, positive, and an exceptional communicator. This team leader has a hands-on approach, works closely with their colleagues, has strong organizational, planning, and prioritization skills. This position requires weekend availability. Competitive compensation package, excellent career advancement opportunity, and low staff turnover make this a sought after position.
Essential functions and responsibilities:
Member and guest interactions in the Golf Pro Shop including member services, retail sales, counter work, telephone and email responses
Organizes daily tee times
Assists with receiving merchandise, stocking shelves, and shop displays
Handles member merchandising orders
Assists in the administration and coordination of tournament play
Coordinate written correspondence, reporting, newsletters, and communications for the golf operation
Coordinate with the Food and Beverage Manager for all golf functions
Develop and oversee golf instruction and clinics for members
Oversee golf marketing initiatives including all promotional materials
Oversee and enforce golf shop operations policies and procedures
Where applicable, work with the Membership Director in the promotion of new member leads, interaction with prospective members, and orientation of new members
Qualifications Required:
Previous experience working in upscale hospitality (member-based private club, high-end hotel/resort), golf or other athletic setting preferred.
Fundamental knowledge of the game of golf, rules of golf, golf facility operations, and tournament operations
Fundamental supervisory practices and principles
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
Intermediate computer skills including experience using golf tournament software, Trackman and member communications
Fluent oral and written English communication skills
Qualifications Preferred:
PGA Class A member or in program
