Rental Coordinator for CRESCO Equipment Rentals (Fremont)

Rental Coordinator for CRESCO Equipment Rentals (Fremont)

18 Sep 2024
California, San francisco bay area 00000 San francisco bay area USA

Rental Coordinator for CRESCO Equipment Rentals (Fremont)

Job Title: Rental Coordinator

Reports To: Store Manager

Hourly Pay Range: Starts at $22 or more Dependent on Experience

Starting pay will depend on knowledge, skills, ability and the city that this open position is located.

Location: 36660 Fremont Blvd., Fremont, CA

Apply Online: https://www.crescorent.com/current-openings/

We are in search of friendly Rental Coordinators that have the ability to function well as part of a team. You must have very effective organizational and communication skills to service our clientele efficiently.

This position does a variety of manual tasks in support of the branch operation. The primary objective is to provide counter and phone support to customers and other Cresco locations. This position also provides labor assistance to mechanics, sales staff and other branch personnel engaged in meeting the needs of customers, including the checkout and demonstration of equipment. (Will be asked to perform Yard Attendant duties)

MINIMUM REQUIREMENTS:

Previous counter /customer service experience in the equipment rental/construction industry and/or related field preferred

Positive attitude

Professional phone demeanor

Excellent verbal communication

Professional & clean appearance

Clean DMV & drug screen required

Demonstrate understanding of rental equipment

Demonstrate understanding of rental software

Demonstrate the ability to follow operational procedures

Strong customer service orientation

Diligent attention to safety

ESSENTIAL RESPONSIBILITIES:

Greet customers and assist with customer inquiries

Handle Dispatch Responsibilities as needed

Suggest equipment and supplies to meet customer needs

May assist in educating customers on equipment use and demonstrating equipment for customers

Determine equipment available for rental

Perform inventory control processes

Load and unload equipment, assist with deliveries and prepare equipment for rental

Check equipment for damage, record hours used, mileage and fuel levels for billing purposes

Inspect equipment and trucks for safety decals and compliance, and ensure that equipment is in good working order

Follow proper cash accounts procedures

Follow all Cresco Operational Procedures and QC Standards

Perform any other duties as assigned by the Store Manager or any Cresco Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations:

High school diploma or equivalent preferred

Previous sales or customer service experience

Knowledge and experience in the equipment rental industry preferred

Basic Computer Skills

Valid California driver's license

Physical Demands and/or Work Environment:

Frequent lifting up to 20 lbs., occasional lifting up to 40 lbs., and infrequent lifting up to 50 lbs

Activities requiring handling and grasping with the hands when restocking shelves, loading and unloading equipment, processing customer transactions

Ability to bend, kneel, walk and stand on concrete and uneven surfaces for at least 4 hours per day

Occasional use of foot/feet to operate foot pedal on equipment.

Ability to sit for at least 4 hours per day

Ability to climb over and into equipment several times per day

Cresco offers:

- Growth opportunities in a fun and rewarding work environment

- Competitive wages

- Paid Time Off, Sick Pay, Holiday Pay, Jury Duty Pay and Bereavement Days Off

- Medical, Dental, Vision, Life and; Disability Insurance

- Flexible Spending Account, with Health and Dependent Care reimbursement

- Retirement Plan

- Training at Cresco University

Cresco Equipment Rentals is an Equal Employment Opportunity/Affirmative Action employer and provides reasonable accommodations for qualified individuals with disabilities or are disabled veterans.

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