Auto Plus is your local Volkswagen and Audi auto service shop on San Pablo Ave in Albany. We are a family owned business for over 30 years now.
Job Description: We are seeking a full-time service advisor with excellent customer service skills to join our team. The service advisor will be take the lead on customer service for the shop. The ideal candidate has experience as a front desk sales/advisor or a desire to learn the trade.
Responsibilities Include:
Greet customers and document their concerns regarding vehicle repairs
Advise customers on repair options and costs
Consult with technicians to provide accurate service outcomes
Manage service center scheduling and workflow on Shop Monkey
Keep customers updated on service changes and vehicle readiness
Assist customers in deciding on repair options
Maintain facility cleanliness and organization
Call customers to schedule service
Post and interact with customers on social media platforms, yelp and Google Business.
Hours: Monday-Friday, 9am-5pm
Location: 700 San Pablo Ave, Albany, CA
Pay: $20 - $25 an hour depending upon experience
