Vacancy expired!
Crew Member/ Bakery Associate
APPLY HERE:
https://jobs.gusto.com/postings/butter-pecan-bakeshop-bakeshop-associate-crew-member-1a94f9a4-0768-4192-83c2-e3a5aae69e4e
Butter Pecan Bakeshop in Pleasant Hill is in need of additional bakery team members to keep up with demand. We specialize in freshly baked cookies available for local pick-up, delivery, and nationwide shipping. Come learn the ropes of the food and beverage industry at our fast-paced gourmet cookie company!
Who are we looking for?
We're all about excellent customer service and delicious cookies! If you are good with people, responsible, dependable, comfortable in the kitchen and have a strong work ethic, we'll teach you the rest. Food industry experience is required.
What you will do:
Welcome customers with a smile and friendly attitude. Review the menu, make recommendations, and provide a superior customer experience. Utilize POS (point of sale) system to process transactions accurately and efficiently. Pack orders correctly and handle them with care. Perform customer service tasks as directed by Manager(s), Shift Lead(s) and/or Owners. Ensure all areas are clean, neat, and organized at all times. Prep, bake, and clean-up as needed.
Tasks and job expectations include but are not limited to:
Bake cookies
Have a positive attitude at all times and be reliable
Work well on a team
Must be able to maintain consistent availability and commit to shifts
Follow company policies and procedures
Perform shifts as scheduled to open and close the bakery
Complete guest orders with attention to detail and accuracy
Answer questions and provide excellent customer service with confidence
Identify and recover guests who are dissatisfied with service and/or product
Ensure all food is prepared, handled and stored according to all required food safety code standards
Assist in kitchen to support all baking activities
Valid CA Food Handler's Certificate required upon hire
REQUIREMENTS:
RELIABILITY AND EXCELLENT ATTENDANCE ARE REQUIRED.
Previous quick service food handling experience in either the hospitality or food and beverage industry required
One year of experience in a customer service environment
Must maintain and follow strict cleaning and food handling/safety guidelines. Mask and gloves are required at all times.
Able to precisely and consistently bake cookies according to baking instructions.
Has integrity, positive attitude & takes initiative.
Is comfortable working on a team and independently.
Must be trustworthy. Will be required to sign a non-disclosure agreement (NDA) to protect recipes, etc.
Has the ability to work well under pressure.
Has excellent organizational skills and the ability to work efficiently.
Ability to multitask while paying special attention to detail and is meticulous.
Previous experience using POS (point-of-sale) equipment is a plus
Ability to adapt to a flexible schedule according to business needs
Excellent verbal and written communication skills
PHYSICAL REQUIREMENTS:
Frequent walking, kneeling, bending, and reaching overhead
Operate commercial ovens, refrigerators, and freezers
Able to stand for extended periods of time
Must be able to lift, move and carry up to 50 pounds
LANGUAGE SKILLS:
Must be able to speak, read, and write in English
WORK SCHEDULE:
Varies, opening shifts start at 8am, and closing shifts end as late as 7:30pm
Varies Mondays - Sundays
Part-time; Full-time strongly preferred
Must be flexible; schedule may change
PAY:
$17.50 per hour plus tips
