Goose & Gander, a fun and fast-paced Napa Valley neighborhood restaurant, is looking for excellent people to join our service team.
We are looking for people that have the following traits:
-1 to 2 years restaurant experience
-Strong work ethic
-Ability to stay calm and efficient under pressure
-Clear communication skills
-Team Player
-Appreciation for great customer service
We are always on the lookout for great additions to our Goose & Gander team who thrive in a hardworking, family atmosphere.
Please email your resume. We look forward to hearing from you!
Summary Description
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Responsibilities
Welcome guests to the venue.
Provide accurate wait times and monitor waiting lists.
Manage reservations.
Escort customers to assigned dining or bar areas.
Provide menus and announce Waiter/Waitress's name.
Greet customers upon their departure.
Coordinate with wait staff about available seating options.
Maintain a clean reception area.
Cater to guests who require extra attention (e.g. children, elderly).
Answer incoming calls and address customers' queries.
Assist wait staff as needed.
Qualifications
Previous work experience as a Host/Hostess or Waiter/Waitress.
Understanding of restaurant etiquette.
Familiarity with health and safety regulations.
Experience in managing reservations.
Demonstrable customer-service skills.
Excellent communication skills (via phone and in-person).
Strong organizational skills with the ability to monitor the entire dining and bar area.
Availability to work in shifts as needed.
Good physical condition to walk and stand during an entire shift.
