Fiorella is a group of Italian-inspired restaurants dedicated to seasonal, wood-fired, regional Italian cooking and neighborhood hospitality. Our mission is to positively impact the lives of our teams and well-being of the neighborhoods in which we serve through our passion for Italian-inspired food and our communities' collective experiences. We are looking for an experienced server to join our team.
Server Job description:
Show up on-time, ready to work with ability to focus
Clean and prepare the dining areas
Stay up to date on any menu changes including the beverage list.
Greet and make all guests feel welcome at the restaurant
Provide excellent customer service
Assist guests with ordering by answering menu questions or making recommendations upon request.
Check guest’s ID if necessary to assure they are of legal drinking age.
Take accurate food and drink orders using a restaurant POS system and communicate order details to the kitchen staff as needed.
Cooperate and communicate with all serving and kitchen staff
Respond to guest inquiries and requests in a timely fashion
Serve food and drink orders to guests.
Check in with guests to ensure they are enjoying their meals and correct any issues.
Clear away used plates, glassware, flatware and linens and clean tables after guests have finished.
Maintain a neat and clean dining area.
Replenish condiments
Deliver checks and process bill payments.
Adhere to all relevant health department rules/regulations and all customer service guidelines
Prep for the next shift.
Be impeccably groomed, maintain good hygiene, good posture and have required uniform and tools.
Attend monthly wine class
Perform other restaurant duties as assigned
Keep running list of things we are low on or out of during the shift, so we can restock from the basement or reorder/communicate to captain
Essential functions of server position
Walking and/or standing for up to 8 hours with a 10 min rest break after every 4 hours worked
Lift up to 40# without assistance
Reach overhead
Bend and twist
Comfort on a stepladder
Payscale: minimum wage plus tips
