The Information Systems Department (ISD) is seeking a Network Analyst!
Starting salary up to $69.62/hour ($145,305/year) and a competitive total compensation package!
The Information Systems Department (ISD) is responsible for providing leadership, support and coordination of technological efforts in most County of Sonoma departments. The ISD Technical Services Division includes the Service Desk, Desktop Support, Network Infrastructure, Data Center Operations, Database Administration, Public Safety, and Security Teams.
The Position
The Network Analyst within the Network Infrastructure Team (NIT) of the Technical Services Division will serve a critical role in designing, maintaining, and securing the County’s network infrastructure. This position builds and operates a large campus, data center, and cloud infrastructure, troubleshoots network issues, collaborates with County departments, supports VoIP and telephony systems, manages provider circuits, and contributes to automation efforts.
The Network Analyst position will be responsible for:
Network Design, Implementation and Maintenance: Design, configure, and implement network solutions, install, configure, and maintain network hardware and software including routers, switches, firewalls, and wireless access points, replace End-of-Life equipment, maintain regular cadence to patch firmware on devices, and monitor network performance
Troubleshoot and Resolve Infrastructure Issues: Diagnose and resolve network issues, analyze network, VoIP, firewall logs and operational metrics, and develop and implement solutions to prevent future network outages and disruptions
Project Coordination: Work with other County departments to provide solutions, generate project proposals for office moves, communicate technical information to both technical and non-technical audiences, and attend project coordination meetings
Network Security and Monitoring: Implement and maintain network security measures to protect the County’s data and systems from unauthorized access and cyber-attacks, monitor network traffic for suspicious activity, assist in regular security audits and vulnerability assessments
VoIP and Telephony Support: Work closely with ISD Communications Team and implement best practices for network operations, assist with communication platform administration, operations, and troubleshooting
Provider Circuit Management: Collaborate with variety of service providers to turn up or cancel circuits, analyze circuit costs and performance to make recommendations for improving efficiency and controlling costs
Documenting and Reporting: Maintain accurate and up-to-date documentation of network configurations, and procedures, and prepare reports on network security and capacity planning
Automation: Use automation tooling to maximize operational efficiency, contribute to version control system changes to leverage Infrastructure-as-Code deployments and increase network reliability, performance and security
As the ideal candidate, you will have three or more years of work experience supporting complex voice, video, and data converged networks. Additionally, you will have many of the following:
Strong Knowledge of:
Networking Fundamentals: OSI/TCP-IP models, routing protocols (EIGRP, OSPF, BGP), VLANs, firewalls, VPNs, and network security principles
Network Monitoring & Troubleshooting: Using tools such as Wireshark, Grafana, SNMP, and log analysis to diagnose and resolve network issues
Network Hardware & Software: Administration and configuration of network devices from vendors such as Cisco, Juniper, Fortinet, and Palo Alto Networks
Network Security Best Practices: Firewalls, intrusion prevention/detection systems (IPS/IDS), and network segmentation
VoIP and Telephony Systems: Telephony infrastructure and communication platform administration
Experience with:
Automation & Infrastructure-as-Code: Using tools and scripting (Git, Terraform, PowerShell, Python, Ansible) to streamline network operations, and contribute to Infrastructure-as-Code
Cloud platforms (Azure, GCP, AWS) and DevOps methodologies
Wireless networking and server administration (Windows, Linux)
VoIP technologies, VPN administration, and DNS management
Endpoint management including Windows OS, Linux, and Intune
Interpersonal Skills to:
Be a team player as well as an independent self-starter
Communicate cooperatively and effectively with staff, customers, and vendors, in writing and verbally
Stay positive in a fast-paced, shifting environment
Provide excellent customer service to a wide range of stakeholders
Technical Certifications desired, but not required:
Cisco Certified Network Associate (CCNA)
CompTIA Network+
Certified Wireless Network Administrator (CWNA)
Palo Alto Networks Certified Network Security Administrator (PCNSA)
Please note: This position requires a valid Class C driver's license in order to travel to County sites for regular maintenance duties and project coordination.
This position will be required to have access to secure department facilities and/or view data or work with information systems for these departments. This requires that a more extensive “Security Clearance” be performed, after hire, by the Sonoma County Sheriff's Office. Successful completion of the probationary period will be contingent upon passing the security clearance, which includes a Live Scan fingerprint-based check of California Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) criminal records. If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period.
Salary is negotiable within the established range and benefits described herein do not represent a contract and may be changed without notice. For more information, including minimum qualifications, & to apply, visit,
www.yourpath2sonomacounty.org or call 707-565-2331. The County of Sonoma is an Equal Opportunity Employer. We value diversity and are committed to having a workforce that is representative of the communities we serve. Apply by 3/25/25
