About the Organization:
HERS Breast Cancer Foundation is a 501(c)3 nonprofit organization with the mission of supporting all individuals healing from breast cancer by providing post-surgical products and services regardless of financial status. HERS assistance programs provide under-served patients with products and services which facilitate physical and emotional healing. This work is made possible by donors, grants, and fundraising.
Founded by three visionary women in 1998, HERS has been in continuous operation for over 26 years and operates locations in Fremont, Livermore, and San Leandro. "HERS" in an acronym for what we strive to provide for each patient: Hope, Empowerment, Renewal, and Support.
General Job Description:
Breast Care Specialists (BCS) are responsible for providing breast cancer patients with post-surgical product assessment and fitting services and administrative tasks including patient charting. This is a unique position at a unique organization and a wonderful opportunity to support Bay Area breast cancer patients.
Training is provided on the job and the Foundation will cover the costs for Breast Care Specialist to Certified Mastectomy Fitter (CFm). HERS is a Durable Medical Equipment (DME) provider and is accredited by the American Board for Certification in Orthotics, Prosthetics & Pedorthics.
The ideal candidate is compassionate, patient, and has an appreciation for meaningful, impactful work. HERS Breast Cancer Foundation’s team members are hardworking, compassionate and supportive, and adhere to the organization's core values: Communication, Trust, Respect, and Teamwork. Breast Care Specialists report directly to our Director of Programs. Bilingual candidates are strongly encouraged to apply.
Essential Duties:
Post-mastectomy assessment and fit services for pocketed bras, breast prosthetics, post-surgical camisoles and compression garments.
Works with referring medical professionals regarding patient needs.
Documents patient conditions and medical necessity of products
Comprehensive knowledge of products, product care, and inventory management
Understanding of computerized ordering system for patient purchases, stock receiving, and creating special orders, and ensuring inventory accuracy
Participation in annual physical inventory
Computer competency, including Microsoft Suite
Ability to enter comprehensive client information into electronic health record (EHR) and practice management (PMS) systems
Insurance provider allowances
Required Skills/Abilities:
Interacts with patients with compassion, respect, and empathy
Strong attention to detail, ability to prioritize work, and excellent organizational skills
Able to work independently and as a team in a fast-paced environment
Attendance and active participation at staff meetings
Cooperative and respectful interpersonal communication skills
Work schedule and work location flexibility
Meticulous HIPAA compliance
Fulfillment of all Certified Mastectomy Fitter (CFm) licensing requirements upon completing 250 training hours
Education and Experience:
College degree preferred; high school diploma or GED accepted
Medical field and/or social work experience preferred
Mastectomy Fitter: 1 year of experience preferred; however, training is available
Mastectomy Fitter Certification (CFm) (may be obtained upon completion of 250 paid training hours)
Proficiency in Microsoft Suite; prior experience with electronic health record (EHR) and practice management (PMS) systems.
Salesforce experience is a plus.
Valid CA Driver's License, auto insurance, clean driving record, and reliable transportation.
Benefits: No Medical Benefits other than PTO (paid time off), Sick Time Off and employee discounts.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
PHYSICAL ACTIVITIES:
Seeing: Must be able to see and read with or without corrective lenses: Regularly/ 67% of the time
Hearing: Must be able to hear adequately to communicate with people in person and by phone: Regularly/ 67% of the time
Sitting: Regularly /67% of the time
Standing/Walking: Frequently/ 35-66% of the time
Climbing/Stooping/Kneeling/Bending: Occasionally/ 13-33% of the time
Lifting/carrying up to 25 lbs.: Occasionally/ 13-33% of the time
Lifting/carrying over 25 lbs.: Rarely/ 0-12% of the time
Pulling/Pushing/Reaching: Occasionally/ 13-33% of the time
Grasping/Feeling/Finger use of both hands Must be able to write, type, use a keyboard and telephone system): Regularly/ 67%+ of the time
Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, HERS Breast Cancer Foundation reserves the right to modify or change the requirements of the job based on business necessity.
