Program Manager (CCYCS)

Program Manager (CCYCS)

23 Feb 2024
California, San francisco bay area 00000 San francisco bay area USA

Program Manager (CCYCS)

Description

The Contra Costa Youth Continuum of Services (CCYCS) is a program of Contra Costa Health Services - Housing and Homeless Services Division, in partnership with Heluna Health that provides drop in services, interim shelter, and transitional housing for homeless and at-risk youth ages 18 to 24. The guiding philosophy of CCYCS services is that every youth has strengths and the ability to make positive changes in their lives. We value the diversity, determination, resiliency, and strength all youth bring to our doors.

If hired for this position, applicant will be required to provide proof of full vaccination for COVID-19 prior to the start date.

Salary: $84,000.00-$88,000.00, annual

ESSENTIAL FUNCTIONS

Responsible for recruiting, hiring, and training of ALL program staff.

Provide support and supervision to staff which includes performance evaluations, disciplinary action, and other training supports as needed.

Facilitate case conferences and ensure appropriate therapeutic and other supportive services are provided to all clients in services.

Reviewing and auditing client files to ensure documentation and forms are complete.

Identify staff training needs and ensure proper training for all staff is provided consistently throughout programs.

Prepare and submit monthly, quarterly, and semi-annual, and/or annual program service reports for grants (includes Federal, State, and local funding sources).

Identify performance goals for the program and work with staff to ensure that all internal and external performance goals are being met.

Collaborate with other non-profits, behavioral health, public health, educational liaisons, and the public to coordinate and link program services with other service agencies in the community.

Respond to community requests for information and to provide presentations as needed.

Provide support to the Homeless Program’s Director in budget monitoring by compiling, analyzing, and reviewing financial information on a monthly and yearly basis.

Ensure data collection mechanisms are collecting correct data on a monthly, semi-annual, and annual basis; review all monthly reports.

Coordinate donations, contributions, and resources to ensure the provision of basic services for clients, including food, clothing, consumable goods and supplies, bus passes, school supplies, work tools and/or other items.

Be available to answer after hours crisis calls.

All other duties as assigned.

Provide leadership, direction, and oversight of CCYCS operations to ensure the success of the program, which includes all administrative/management functions, reporting, supervising staff, contract monitoring and training. Includes a shelter facility, transitional living programs and aftercare services.

Ability to:

Gather and analyze data, prepare reports and grant writing.

Exercise good judgment and discretion in handling confidential matters.

Deal tactfully, diplomatically and objectively with consumers, case managers, providers, government and elected officials, and the general public.

EDUCATION/EXPERIENCE:

Education: Possession of a Bachelor’s Degree from an accredited college or university with a major in health services, counseling, psychology, social Welfare, or a closely related field;

AND

Experience: 2 years of of full-time experience or its equivalent working in homeless services, one of which providing program management, supervision of staff, housing case management and direction in housing, homeless, and/or behavioral health care services.

Substitution for education:

An additional three years of full-time experience or its equivalent providing program management/supervision system coordination within a primary/behavioral health, housing, and/or homeless service delivery system.

Certificates/Licenses/Clearances

License Required:

A valid California driver’s license, proof of vehicle insurance, and reliable transportation will be needed to carry out job-related essential functions as traveling between sites is a requirement. Drivers must have a clean record with no infraction/accidents and be 21years of age or older.

Preferred Qualifications:

Bilingual, bicultural in Spanish.

Lived experience of homelessness and/or accessing behavioral health services.

Previous experience or training in street outreach and clinical case management.

Knowledge of Contra Costa County and community resources.

Knowledge of the Contra Costa emergency provider network.

Prior experience with documentation and billing procedures.

LCSW or MFT or license eligible.

Experience working in Contra Costa County and knowledge of social service providers in the area.

4 years of experience working in programs that address the basic mental health, educational, cultural, and developmental needs of adolescents in a diverse and multi-cultural environment.

PHYSICAL DEMANDS

Stand Frequently

Walk Occasionally

Sit Frequently

Handling / Fingering Frequently

Reach Outward Occasionally

Reach Above Shoulder Occasionally

Climb, Crawl, Kneel, Bend Occasionally

Lift / Carry Occasionally - Up to 50 lbs.

Push/Pull Occasionally - Up to 50 lbs.

See Constantly

Taste/ Smell Not Applicable

Not Applicable Not required for essential functions

Occasionally (0 - 2 hrs./day)

Frequently (2 - 5 hrs./day)

Constantly (5+ hrs./day)

WORK ENVIRONMENT

Various environments depending on job necessities can include, but not limited to: General Office Setting, Homeless Shelter (Cali house, Mary Mcgovern and Pomona Apartments), field work within Contra Costa County.

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

Qualifications

Education

Required

Bachelors or better in Health Services Administration or related field.

Experience

Required

2 years: full-time experience or its equivalent working in homeless services, one of which providing program management, supervision of staff, housing case management and direction in housing, homeless, and/or behavioral health care services.

Please include your resume and cover letter with the application.

Apply here: https://recruiting2.ultipro.com/PUB1001PUBH/JobBoard/6705aa07-0bcb-4660-ad1b-2fda952becc7/OpportunityDetail?opportunityId=c36ac7ab-6b5a-4ce4-ab06-a4a506a7092c

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