Administrative Clerk III
Join our team and help make a difference in the lives of low-income families and individuals in our community! The Housing Authority of the County of Santa Cruz is seeking an experienced and motivated professional to join our high-performing organization as an Administrative Clerk III.
Position Overview
In this key role, you will provide direct customer service to the public in our lobby and over the phone. You will also be responsible for a variety of administrative and clerical duties to support housing programs and agency operations.
Key Responsibilities
Greet and assist clients in person, over the phone, and via email, providing accurate information about housing programs and services.
Process applications, forms, and other documents with attention to detail and compliance with agency policies.
Prepare correspondence, reports, and other written materials.
Collaborate with internal departments to support program administration and customer inquiries.
Handle confidential information with professionalism and discretion.
Qualifications
Bilingual (Spanish/English) required.
Strong customer service skills, with the ability to communicate effectively and professionally.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn specialized software.
Strong mathematical, analytical, and organizational skills.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Previous administrative or clerical experience, preferably in a customer service or government setting.
Salary & Benefits
Salary Range: $26.14 - $31.77/hour (Depending on Qualifications)
Benefits Package: Includes health, dental, and vision insurance, CalPERS pension, vacation and sick leave, and paid holidays.
How to Apply
Submit a completed and signed application with your resume. An application and full job description may be obtained at www.hacosantacruz.org/employment. Submit applications via:
