Company: Rockwell Services Inc.
Location: 2082 Walsh Ave Ste-A Bldg-4, Santa Clara, CA 95129
Job Type: In-Person - Full-Time
About Us:
Rockwell Services Inc. is a dynamic and growing Data Infrastructure company dedicated to providing top-tier services to our clients. With a commitment to excellence and customer satisfaction, we are looking for a motivated and organized professional to join our team as a Front Office Administrator.
Job Description:
We are seeking a dedicated Front Office Administrator to manage front office activities, ensure seamless communication with clients, and provide administrative support to the company. This role is critical to maintaining a professional and efficient office environment.
Key Responsibilities
Client Communication: Answer and route incoming phone calls professionally. Respond to client emails promptly and accurately. Address client inquiries and concerns with courtesy and efficiency.
Scheduling and Coordination: Schedule and coordinate jobs based on client requirements and team availability. Maintain and update the company’s scheduling system. Confirm appointments and send reminders to clients and staff.
Administrative Support: Maintain accurate records of company metrics, including performance indicators and client feedback. Prepare reports, presentations, and other documentation as needed. Organize and maintain digital and physical filing systems.
Office Management: Monitor and replenish office supplies to ensure smooth daily operations. Support the implementation of office procedures and policies. Collaborate with other departments to streamline workflows.
Qualifications:
Education: Associate degree in Business Administration or a minimum of 3 years of relevant experience in office administration or a similar role.
Experience: - Low Voltage/Data administration experience preferred. - Construction administration experience is highly desirable.
Skills:
- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
- Ability to maintain professionalism and discretion when handling confidential information.
- Proficiency in Office/Google Suite Applications (Word, Excel, Drive)
Key Attributes:
Friendly and professional demeanor.
Strong attention to detail and time management skills.
Customer-focused with a proactive and solution-oriented mindset.
Ability to thrive in a fast-paced environment while managing multiple priorities.
What We Offer:
While we do not currently offer benefits, we provide: - Competitive salary $20-$25/HR. - Opportunities for professional development. - A positive and supportive team environment.
How to Apply:
If you’re passionate about delivering exceptional administrative support and are ready to contribute to the success of Rockwell Services Inc., we want to hear from you! Please submit your resume and cover letter to the email listed.
Join us at Rockwell Services Inc., where your skills and dedication will make a difference!
