Are you looking for an engaging sales opportunity where you are selling an essential safety service? Are you looking for an organization that provides warm leads, requires no prospecting/cold calling, and offers a quality product? If the answer to these questions is yes, this position might be the right fit for you!
We are actively partnering with one of the most reputable Medical Alert companies in the Western United States for contract to hire Inside Sales Representatives! These positions are currently available in person with earned hybrid potential in Concord, CA.
Working with TEKsystems – you will have access to not only our openings, but the market knowledge & professional experience that comes with nearly a decade of serving Bay Area professionals & clients. Feel free to inquire regarding resume consultation, interview advice, or general career direction!
Inside Sales
Start Date: ASAP
Contract Length: 6 month contract to hire
Pay Rate (During Contract): $20/hr
Post-conversion Compensation Plan - Commission + Base:
Pay Rate (During Contract): $20/hr
Base Pay Rate (After Conversion): $16/hr
Commission After Conversion: $1,700-5,000 monthly, average commission $2,600/month on top of base pay
Lowest hourly + commission currently is $23/hr with top reps making as much as $40/hr
Worksite Location: Concord, CA 94520 Hybrid potential after contract period based off performance – in office 3 days at home 2 days.
Training: Mon-Fri Normal Business Hours – On Site
Schedule: 40 hours per week within below hours of operation - back to back days off guaranteed.
Hours of Operation (open availability required within this range): Mon-Fri 6am-6pm Sat & Sun 8am-4:30pm
Job Description:
Respond to inbound sales inquiries; place outbound calls to web generated leads. Handle and bring to resolution, inquiries from customers regarding service, billing, or any facet of account. This is a full-time position with weekends required.
Job Duties:
· Respond to warm leads with a goal of closing sales for Bay Alarm Medical services
· Manage several incoming phone lines and address customer needs as required
· Take ownership for saving customers from cancellation, using defined retention tools
· Place orders
· Maintain database of customer leads and customers
· Maintain a process for timely follow up and management of pending leads
· Provide excellent customer service
· Identify solutions to daily problems
· All other miscellaneous responsibilities and other duties as assigned
Company Information:
For over 70 years, our client’s singular mission has been to protect the most important things in life – family, health and independence. We pride ourselves in providing the best senior life-saving alert systems in the nation. Our clients are fully protected with industry-leading medical alert technology and backed by one of the country's most reliable, USA-based, 24-hour medical alarm emergency call centers.
Highlights / Selling Points:
· Our client’s sales team is passionate about professional growth and development
· Working off of warm leads – no prospecting or cold calling
· Strong team-driven feedback rich environment
o Compassion, personal growth, ethics
o Rapport building process
o Sales or call center experience tend to do better.
· Growth Potential
o Higher level sales roles, availability to apply to multiple roles internally
o Tons of opportunity for new roles as the company grows
· Once Converted to a Full Time Employee
o Benefits: Health Care Package ( Medical/Dental/Vision)
o 401K w/ company matching
o 6 Sick Days
o Tickets at work (sports games, massages etc.)
Qualifications / Requirements:
· 1-2 years over the phone customer service or strong retail customer service skills required.
· 1-2 years call center experience preferred, viewing and evaluating customer logs, scheduling service calls.
· 1-2 years inside or outside sales preferred
· High School diploma or equivalent required
· Excellent communication skills required
· Excellent customer service skills required
· Good computer data entry and retrieval skills required
· Excellent follow through and problem-solving skills required
· Intermediate word processing and basic spreadsheet competence required
