The Room Attendant is responsible for the overall cleaning and replenishing of amenities for hotel guest rooms ensuring that rooms are well-maintained and meet Hotel San Luis Obispo’s standards of quality and cleanliness. The Room Attendant is expected to clean a minimum number of rooms daily, ranging in size from standard king rooms to suites.
ESSENTIAL DUTIES & RESPONSIBILITIES Include the following: Other duties may be assigned.
Cleans guest bedrooms – daily duties include sweeping/vacuuming floor and rugs, emptying wastebaskets, changing linens and making bed, dusting furniture
Cleans guest bathrooms – daily duties include sweeping/mopping floor, scrubbing/disinfecting the toilet, tub, shower, basin and counter; replacing towels, toilet paper and other guest amenities
Cleans kitchenette area – daily duties include cleaning counter top, replacing coffee/tea supplies, cleaning and restocking refrigerator
Dusts all surfaces
Touches up windows, walls, and baseboards and cleans patio/balconies, floors and furniture
Inspects guest rooms to see if any repairs are required and reports these to the maintenance department or supervisor
Checks to be sure rooms have all necessary supplies and equipment, including iron and ironing board, hangers, clock radio, robes and slippers, ice bucket, clean glasses, corkscrew, magazines, guest directory, pens/pencils, and hair dryer
Reports needed repairs or unsafe conditions to the supervisor on duty.
Immediately reports and delivers lost and found items to the supervisor on duty.
Immediately reports any suspicious activity or safety issues to the supervisor on duty.
Stocks carts with supplies
Makes each guest room as neat as possible without disturbing guests’ personal property
Deep cleans as assigned on special project days
Performs other duties as assigned
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Skills/Abilities:
Must be able to perform each of the essential functions and responsibilities satisfactorily.
Work Experience and/or Education
Six months related experience working in a hotel or customer service role.
Preferred Training
Previous Houseperson or Room Attendant experience
Pre-Requisites
Authorized to work in the U.S.
Minimum 18 years of age
Weekend and holiday availability
COMPENSATION & BENEFITS
Job Type: Part-Time, hourly
Compensation: $18.00 per hour
Hours: 16 - 24 hours per week; must have weekend and holiday availability
The budgeted hourly rate that Hotel San Luis Obispo reasonably expects to pay for this position is $18.00 per hour. Rate of pay offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of consistent pay practices at the hotel.
WORK ENVIRONMENT & PHYSICAL DEMANDS
The Work Environment characteristics and Physical Demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The work environment is characteristic of an urban hotel atmosphere.
While performing the duties of this job, the employee is exposed to commercial cleaning chemicals.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requires mobility, prolonged standing, walking, bending, stooping, occasional crawling and reaching. Requires full range of motion. While performing the duties of this job, the employee is regularly required to talk and hear. Regular hand to finger movements including gripping, handling, and reach with hands is necessary. The employee must frequently lift and move up to 50 pounds. The employee is required to push up to 75 pounds. Specific vision abilities required by this include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of Hotel San Luis Obispo.
Hotel SLO is an equal opportunity employer. Hotel SLO prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
