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A file clerk is responsible for organizing and maintaining a company’s documents and its system of storage and categorization. File clerks must have a verification system in place to ensure accurate filing. They are also in charge of creating material or paper files for record-keeping. They will also update and confirm the accuracy of digital files. Other duties file clerks may perform include:
Collecting data from employees or customers
Scanning and uploading paper documents to store in a digital format
Creating an organized system for arranging paper and electronic files
Communicating with staff members to inform them of where to find certain files
Answering phone calls and directing them to the appropriate staff member
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