DescriptionThe Alexa Smart Home team is focused on making Alexa the user interface for the home. We're seeking a Quality Assurance Engineer to help deliver test automation infrastructure and strategy. This individual will be responsible for setting up processes for improving the quality, diversity, and customer experience of smart home devices and new to industry protocols like Matter. The ideal teammate enjoys Alexa and has a successful track record of delivering high quality smart products. A commitment to teamwork, knowledge of IoT systems, strong CS fundamentals, experience with on-device test practices, and strong communication skills (to both business and technical partners), are absolute requirements.Key job responsibilities
Work independently to develop and drive test planning, strategy, and test cases for both automated and manual testing, with a heavy focus on automation.
Work closely with engineering and automation framework developers, related partner teams within Amazon, and the immediate QA team to insure product quality.
Development of an efficient and effective device interop testing matrix for testing purposes and targeted build regression testing (ideally automated).
Ongoing development and refinement of test requirements for partner integrations.
Define Quality Metrics and implement measurements to determine test effectiveness, testing efficiency, and measure the overall quality of the device setup experience.
Work with the automation framework to improve and maintain an automated test infrastructure and automation test harness for a multi-platform product that will be used to validate product operation.
Analyze automated test run results and debug logs. Develop test metrics, analytics, and test reports to assess overall product stability and launch readiness.
Integrate with existing infrastructure to establish a quality process for a continuous build and test cycle.
Establish processes and tool sets to maintain automation scripts and generate regular reports, contributing ongoing streamlined data to engineering dashboards.
A day in the lifeAs a QAE on this team, you'll champion the quality of our in-pipeline features by driving development and utilization of our test automation framework and associated tools. You'll work closely with developers, product managers, and other QAEs to insure that automated testing is addressed at every stage of the development cycle, from unit tests to integration to end-to-end release testing and sign-off. You'll improve process and product stability by driving effective use of the resulting automated test metrics. You'll own planning and execution of test strategies, including identifying/prioritizing automation opportunities for features and test cases. Your work will have a significant impact on the quality and delivery speed of our software and our business.About the teamCustomers love using Alexa to interact with their homes through natural commands and intuitive interfaces. We're evolving Alexa into an intelligent, indispensable companion that helps customers get the most out of the technology in their homes. It takes a rich, complex ecosystem to make it all work together seamlessly. Working in Smart Home means working closely with developer partners both internal and external to Amazon, as well as working cross-functionally with PMs and Solution Architects. Ultimately, we must deeply understand the end-user customer, and strive to anticipate how they're going to use our products.Basic Qualifications
Bachelor's degree
4+ years of quality assurance engineering experience
Experience in manual testing
Experience scripting or coding
Experience in automation testing
Experience developing high quality test plans, test designs, test strategies, and test execution
Experience troubleshooting and debugging technical systems
Experience with Android, iOS or other mobile application development or testing
Preferred Qualifications
Experience with at least one automated test framework like Selenium or Appium
Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality
Knowledge of industry standard test automation tools, experience in utilizing product test harnesses and writing automated test cases, and instrumenting products or applying test metrics to gather quality results.
Experience with interacting and coordinating test activities among multiple teams.
Experience as an individual contributor or lead role in Quality Assurance or Quality Engineering or Software Testing.
Comfortable working autonomously in a fast paced, highly collaborative, dynamic work environment.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
