Director, Strategic Communications, U.S. Commercial Operations

Director, Strategic Communications, U.S. Commercial Operations

12 Oct 2024
California, Thousandoaks, 91358 Thousandoaks USA

Director, Strategic Communications, U.S. Commercial Operations

Join Amgen’s Mission of Serving PatientsAt Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.This position is a locally based hybrid role with no relocation or travel stipend offered.Director, Strategic Communications, U.S. Commercial OperationsWhat you will doLet’s do this. Let’s change the world. In this role you will report to the Executive Director, Portfolio Communications, Corporate Affairs, and will be responsible for shaping the strategic communications for how the U.S. BusinessOperations shows up internally and externally to our key audiences. Your work will be critical to rally our talented and diverse workforce around our common mission to serve patients in a dynamic healthcare environment.Key responsibilities include:

Implement our insights-driven strategic communications plan inclusive of employee engagement and thought leadership opportunities aligned to our corporate business goals.

Collaborate with our Internal Communications, Social Media and Media Relations colleagues, as well as colleagues in Advocacy Relations and communications colleagues within the Global Commercial Organization.

Create dynamic and engaging messaging and multimedia content that will be used during internal and external events, social media channels and earned media.

Use data and analytics to drive impactful, actionable communications that inspire and drive business results.

Employ the latest methodologies and technologies to determine the best communication vehicles to reach intended audiences.

Measure and report impact of all activities through regular reporting and retrospective analyses.

Partner with cross-functional colleagues including senior leaders.

Serve as a manager for one staff member.

Manage agency partners and vendors when needed, as well as corresponding budgets, across a range of projects.

What we expect of youWe are all different, yet we all use our unique contributions to serve patients. The Corporate Affairs professional we seek has these qualifications.Basic Qualifications:Doctorate degree and 4 years of public relations, corporate communications, marketing, or creative/content development experienceOrMaster’s degree and 7 years of public relations, corporate communications, marketing, or creative/content development experienceOrBachelor’s degree and 9 years of public relations, corporate communications, marketing, or creative/content development experiencePreferred Qualifications:

Strategic and creative thinker with the ability to deeply understand business challenges and priorities and develop actionable programs that integrate soundly with business objectives.

Experience creating and implementing strategic communication programs for a complex, matrixed organization.

Ability to interact with all levels of management and staff.

Ability to productively navigate a challenging and dynamic environment.

Excellent interpersonal skills; hard-working, team player and self-starter; serious commitment to hard work and excellence.

Outstanding written and oral communication skills; ability to distill complex issues and information into simple, compelling and relevant messages.

Demonstrated experience using social media and digital collaboration tools for professional communication.

10 or more years of diverse experience in public relations or corporate communications, with internal communications expertise paramount.

Experienced in development of creative content in various forms including video, written, PowerPoint, digital and social media assets.

What you can expect of usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans

Flexible work models, including remote and hybrid work arrangements, where possible

Apply nowfor a career that defies imaginationObjects in your future are closer than they appear. Join us.careers.amgen.comIn any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.Application deadlineAmgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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