Description Email brendan.steele@rht(.com) for considerationRobert Half (Technology Solutions) is searching for an IT Support Technician with experience in Office 365, VPN / Remote Troubleshooting, Setting up Windows Workstations, and Interfacing with Management Personnel. If this sounds like your background, then this IT Support Technician role is for you. For this opportunity, you will work in the Torrance, CA area.Position: IT Support TechnicianHours/Duration: 40 hrs/wk, M-F, CTH or FTETop Skills: Office 365, VPN / Remote Troubleshooting, Windows Workstations, Interfacing with Management PersonnelOnsite/Remote: 100% OnsiteCompany: Event Production CompanyWe are looking to present candidates immediately and this IT Support Technician position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).Job Scope:
Computers / Desktops needing replacement. Systems need to be cleaned up and upgraded (90-95% Windows, 5-10% Mac)
Have 130 computers that need to be inventoried, maintained, troubleshot, upgraded, etc.
Many endpoints have various software / systems (many being outdated)
Userbase: 75 deskside/help desk ticket and user support. The 75 that are in the field just need account support/maintenance. 150 email addresses (75 of which are daily office computer users, the other half is truck drivers)
environment: Windows, Office 365, Active Directory, Google Calendar, Google Meets, Zoom, Teams (mainly Microsoft tools)
Servers: Windows 2022 (just upgraded), working VoIP upgrade, network replacement projects
Active Directory – trying to transition to Entra Cloud environment and do away with on-prem AD (long-term project).
Intune – along with Entra, they want to transition MDM to Intune (long-term project)
Requirements
IT Generalist Skillset – familiar with smaller environments / more unstructured day-to-day
Confidence is Key – working with management personnel deskside and need the soft skills to work with/support big personalities. Some users may not be excited about full workstation upgrades so must be personable
Office 365, Windows OS, Active Directory
VPN Connections, Wi-Fi, Wireless/Remote Troubleshooting
Highly Preferred: Cloud/SaaS Tools, Intune, Azure
Nice-to-Have: Entra ID/Azure AD, Intune, Google Suite, Zoom, Teams, Mac OS
Workstation & Endpoint System Setup/Upgrade/Deployment, Inventory/Asset Management
Help Desk Ticketing (capable of handling a variety of tickets)
Communication, Collaboration, Flexibility
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
