Coordinate overall FTL transportation operations to ensure efficient and on-time serviceDevelop and maintain strong relationships with carriers, customers, and logistics partnersNegotiate freight rates while maximizing profitability and maintaining service qualityMonitor shipments and resolve service issues, delays, claims, and operational challenges in a timely mannerCollaborate with internal departments including operations, dispatch, customer service, and accounting to support daily business activitiesProvide guidance, support, and timely performance feedback to team membersAssist with process improvement initiatives and special projects as assignedSupport administrative tasks and reporting requested by managementPerform other duties and responsibilities as assigned
