Description Location: UCHealth UCHlth Eye Center Aurora, US:CO:AuroraDepartment: UCHealth Eye Center AnschutzFTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks)Shift: Days Pay: $25.80 - $38.70 / hour. Pay is dependent on applicant's relevant experienceSummary:Supervises daily staff activities for the University of Colorado Hospital Eye Center.Responsibilities:
Determines, coordinates and supervises daily staffing assignments and levels.
Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists with performance evaluations and disciplinary actions.
Assesses quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
Performs staff responsibilities as needed to fulfill required service levels. Leads the handling and resolution of complex issues and complaints.
Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
Requirements:
Minimum Required Education: High School diploma or GED. Ophthalmic Vocational training or Completion of 1 year sponsored training on the job. Preferred: Bachelor's degree.
Required Licensure/Certification: None required.
Minimum Experience: 2 years of supervisory experience. Preferred: 2 years of high intensity customer service experience.
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.UCHealth invests in its Workforce.UCHealth offers a Five Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of five years' employment.UCHealth offers their employees a competitive and comprehensive total rewards package:
Full medical, dental and vision coverage
Retirement plans to include 403(b) matching
Paid time off. Start your employment at UCHealth with PTO in your bank
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition and continuing education reimbursement
Wellness benefits
Full suite of voluntary benefits such as identity theft protection and pet insurance
Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may also qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
Loan Repayment:
UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. UCHealth does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.Who We Are (uchealth.org)
