Intern – Quality, Complaint Handling – Colorado Springs, CO – Summer 2025

Intern – Quality, Complaint Handling – Colorado Springs, CO – Summer 2025

21 Oct 2024
Colorado, Coloradosprings, 80901 Coloradosprings USA

Intern – Quality, Complaint Handling – Colorado Springs, CO – Summer 2025

Intern – Quality, Complaint Handling – Colorado Springs, CO – Summer 2025Are you interested in an Internship opportunity with Philips? We welcome individuals who are currently pursuing an undergraduate (BS) degree to participate in 3-6 month paid intern opportunities at our site in Colorado Springs, CO. Through this role you will gain meaningful, hands-on experience working for a HealthTech company.Your role

Learn and support global complaint handling department including complaint intake, investigation, reporting, review, and closure.

Evaluate and resolve complaints, initiate CAPAs, analyze complaint data, other additional data as needed.

Provide feedback and support as the team improves and aligns the complaint handling process for Philips IGTD

You will work with the global complaint handling unit which interacts with all quality departments, R&D, Clinical, and Senior Management.

Gain real life experience in a regulated industry, exposure and interaction with cross functional departments, work globally.

You're the right fit if

You are pursuing a Science, Technology, Engineering, or Math based undergraduate degree with at least 2 years of education completed

Your skills include technical knowledge, communication, research and critical thinking, problem solving attention to detail, resilience, and teamwork

You’ve acquired 2+ years of experience in college/University and/or previous internships or coops, no direct work experience necessary just a desire to learn and work in a team as an individual contributor

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Office/Remote position

You’re eager to learn and drive for results

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work togetherWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.This is an office role.About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business.

Discover our rich and exciting history.

Learn more about our purpose.

Learn more about our commitment to diversity and inclusion.

Philips Transparency DetailsThe hourly pay range for this position is $25.00 to $28.00, plus overtime eligible. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  Details about our benefits can be found here.At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.Additional InformationUS work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to posted location.It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.Equal Employment and Opportunity Employer/Disabled/Veteran

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