Whether our guests are visiting the Mile High City for work or for play, they'll enjoy modern, spacious accommodations and a convenient location at our Comfort Suites®Highlands Ranch Denver Tech Center Area hotel. Located near Highway 470 and Interstate 25, our pet-friendly hotel is less than 15 minutes from Denver Tech Center, Centennial Airport and the Denver Broncos Training Camp
The Comfort Suites Highlands Ranch, CO, is proudly managed by Providence Hospitality Partners, based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.
SUMMARY: The Night Auditor is responsible for nightly balancing hotel charges and expenses for the hotel operation, as well as showing sensitivity and respond to all guests needs safely and promptly to ensure complete satisfaction
DUTIES AND RESPONSIBILITIES:::::
Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer
Provides superior service to our customers (internal and external) at all times and follow the company’s etiquette guidelines as mandated in the employee handbook
Audits and balances room revenue, food and beverage revenue, cashier reports, guest and house accounts, telephone revenue and online reservations.
Completes and transmits daily management/accounting reports and support documentation; transmittal of credit card batches
Acts as hotel system/operation and emergency liaison during night hours and perform all guest service functions
Runs various computer reports at the beginning and end of each shift
Takes payments, post charges, enter amounts into computer, and balance accounts at the end of each shift
Answers a variety of questions from guests, and handle routine problems - referring more unusual or difficult problems or complaints to supervisor or other appropriate staff members
Maintains knowledge of daily activities in and around the hotel/ resort area
Handles emergencies that arise when on duty alone, notifying appropriate personnel
Assists in general maintenance and inventory of Front Office equipment and supplies
Performs other related duties as assigned by management
Creative, flexible, and innovative team player
Bilingual skills a plus
Ability to understand any and all safety requirements and cautions
Ability to perform the physical labor necessary
EDUCATION AND EXPERIENCE:
Requires minimum of 1 year of experience in general hotel
SALARY: $17.50 - $18.00 per hour
HOURS: 11pm - 7:ampm ( as needed )also if you need extra shifts, We have 3-11pm available for pick up on Monday and Tuesday. Primary position is night Audit not 3-11pm
BENEFITS:
Medical, Dental, and Vision Insurance
Company paid Basic Life and AD&D Insurance
401(k) with Company match
Paid Time Off and State required Sick Pay
8 Paid Holidays
Hotel discounts by brand
Voluntary Short-Term and Long-Term Disability
Background Check / Drug Testing
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=129451&clientkey=D92EEA73E92239163EB629735C5660FA
