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Position: Health Program Representative Location: Denver, CO 80273 Pay: $15.00 per hour Interview Dates:Thursday, July 18th - Friday, July 19th Hours: Training will be Monday-Friday, 8am-5pm.After Training: 130pm- 10pm M-TH and until 9pm on Friday- rotating Saturday schedule. (40 hours total per week)Summary:Responsible for providing initial contact between distinct Care Management programs and specific identified members. Under direct supervision handles inbound/outbound enrollment and engagement calls with eligible members to provide information regarding program features.Primary duties may include, but are not limited to:Gathers and records appropriate member information in accordance with policies and procedures via telephone.Encourages members to participate in the Care Management programs by providing information about the program, outlining program features/value and explaining available services.Records call details and utilize call scripts as needed based on client requirements.Directs member inquiries to appropriate clinical staff. Initiates referrals and manages consults from clinicians for participants registered in Care Management.Gathers information from hospitals, health plans, physicians, patients, vendors and other referral sources.Contacts physician offices to obtain demographic information or related data as needed.Required Experience:Requires HS diploma or GED6 months experience in customer service demonstrating ability to influence customers/ members; or any combination of education and experience, which would provide an equivalent background.Computer/keyboarding proficiency and the ability to follow defined policies and protocols required.Knowledge of company products, services and benefits preferred. HIRING IMMEDIATELY FOR MULTIPLE OPENINGS! All qualified candidates will be contacted for an interview - please apply directly to this posting with your most updated resume and contact informationif interested, or call Matt directly at 303-224-4557. About AerotekOur people are everything. For more than 30 years, Aerotek Inc. has distinguished itself as a leader in recruiting and staffing services by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantage for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. To learn more, visit Aerotek.com.
