Description If you're looking for work as a Desktop Support Technician, and have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, you might be right for Robert Half's new job opening. You will have the opportunity to work with a company in the IT Software industry in this role. This is a job where a self-starter with strong problem-solving skills and a passion for working in an innovative environment can thrive. This Desktop Support Analyst role is long-term contract / temporary in nature and is located in the Denver, Colorado, area.What you get to do every day
Organize hardware repairs with the appropriate vendors
Provide computer desktop support in accordance with established policies and procedures
Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Settle computer problems, and offer suggestions on appropriate action/solutions
Support records of daily data communication transactions, issues and remedial actions taken or installation activities
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Interact regularly and effectively with ticket submitters Requirements - Desktop support or related experience
Experience writing procedure manuals, user instructions, business correspondence, and general report writing
Deep understanding of EO/IR systems
Proven knowledge of Active Directory
Practical knowledge of Deployments
Well-founded grasp of Computer Hardware
General familiarity with configuration management
Mac Computers experience
Microsoft experience highly desired
Knowledge of Dell Technologies
Solid understanding of Citrix Technologies
Quality experience with Deskside Support Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
