Job Title:
Equipment Service TechnicianReq ID:45051Job Category:Service/Technical ServicesDenver, CO, US, 80014Description:
At STERIS, we help our Customers create a healthier and safer world by
providing innovative healthcare and life science product and service solutions
around the globe.Position SummaryAre you mechanically inclined with a knack for hands-on work? Do you enjoy a
flexible schedule and working independently, but also have the support of a
team? The Equipment Service Technician is a remote based Customer facing
employee, primarily working inside hospitals. You will be responsible for
troubleshooting and repairing medical equipment used in surgical procedures,
as well as providing installation support on complex mechanical, electro
mechanical and electronic units.
Individuals with experience workingin HVAC repair, Mechanics,
Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair,
Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical,
etc. are often successful.
Technical Professional, Compliance-Regulatory and Continuous Improvement - 60%
Customer Focus & Retention - 30%
Customer Growth - 10%
This is a remote based Customer facing position. To support and service our
Customers in this assigned territory candidates must be based out of one of
the following states: ColoradoDutiesPerform fundamental troubleshooting, repairs, and maintenance of STERIS
and competitor equipment, systems and components.
Manage time effectively by prioritizing Customer and business needs and
schedules autonomously to complete PM performance, service calls, warranty
calls, equipment installations, field upgrade programs and other duties.
Work with cross functional teams (Tech Support, Engineering and Service
Contract Management), to escalate issues appropriately and utilizes
advanced technology platforms to complete compliance regulatory
requirements, and resolve and document troubleshooting issues.
The Technician will provide Customers with information, pricing and repair
options. With management support, build relationships with Sales to drive
Customer experience and revenue opportunities. Learn to identify sales
opportunities in assigned territory.
Provide support to various locations within assigned territory depending on
the service agreements and Customer needs.Required ExperienceHigh School Diploma or GED with 4+ years of work experience, with 2 of
those years in a mechanical/technical role. Associates degree or related
certifications in technical/mechanical area, competitive equipment
training or related military experience may be considered towards technical
experience requirement.
Valid driver's license and the ability meet all required background and
physical assessment elements to obtain and maintain existing and new vendor
credentialing requirements.
Customer and team engagement experience.
Effective written and verbal communication skills.
Basic computer skills (MS windows/email, navigation, mobile app, and
ability to data input into multi systems).
Must be able to meet flexible schedules with potential overnights, as well
as early/late hours, based on Customer and business needs.We OfferCompetitive Salary
Annual merit bonus and incentive plans
Company vehicle, fuel, vehicle maintenance, uniforms and all necessary
tools provided
Medical, vision, prescription, dental and life insurance
401(k) with a company match
Paid time off that accrues from day one and paid holidays
Extensive service training and coaching program
Tuition assistance
Opportunities for advancement
Pay range for this opportunity is$52,000.00-$72,712.50. This position
is eligible for [BONUS PARTICIPATION]OR a [INSERT COMMISSION RATE
RANGE, IF APPLICABLE] commission.Minimum pay rates offered will comply with county/city minimums, if higher
than range listed. Pay rates are based on a number of factors, including but
not limited to local labor market costs, years of relevant experience,
education, professional certifications, foreign language fluency, etc.Employees (and their families) may enroll in our company-sponsored
medical, dental, vision, flexible spending, health savings account,
voluntary benefits, supplemental life/AD&D plans and the company's
401k plan. Employees are covered by an employee assistance program (also
available to household members) and long-term disability. Full-Time
Employees are also eligible for short-term disability. Full-time Employees
