Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.Job SummaryThe Office Manager is responsible for managing the day-to-day operations of the office, ensuring the highest quality service to clients, lawyers, and staff, while maximizing efficiency in a cost-effective manner.  The Office Manager will directly oversee the general administrative function and operational activities of the office.  The position reports to the Sr. Director of Administration and works closely with the Denver Office Managing Partner. Job ResponsibilitiesManages directly the legal secretaries, reception and operations, providing quality services to the office head(s), attorneys and other departments in the office.  This includes the hiring, training, review and approval of employee hours and vacation requests, performance management, counseling and termination of the staff.Understands business needs to maintain appropriate staffing levels and collaborate with Sr. Director of Operations to identify future support requirements.Developing and implementing efficient office workflows to enhance productivity and optimize resources; ensuring that office policies and procedures are followed and establish new protocols when needed.Assists the Sr Director of Operations in preparing and managing the office’s annual budget (expense and capital).Oversees all aspects of space management, including landlord relations and landlord-provided services and maintenance and security.  Manage office space assignments and coordinate in-house office moves and lateral attorney integration to optimize space utilization and meet operational needs.Selects local service providers, negotiating contract terms and maintaining effective working relationships with vendors. Perform periodic analysis of major vendor contracts and seek competitive bids.Assists local management and office head(s) with the organizations of weekly partner meetings (agenda, minutes, follow-up, etc.).Maintains the disaster recovery and business continuity plans of the Denver office, including the coordination of emergency response plans with firm-wide procedures, updating and distributing weather-related and emergency information as needed, and regularly practicing emergency communication and response procedures.Initiates and manages activities to promote a more cohesive work environment such as a holiday party, fundraising and/or community service opportunities, etc.Communicates with entire office in a timely manner regarding policy changes and new developments.
