Description We are offering a contract to hire employment opportunity for an Order Management Specialist in Denver, North Carolina. This role plays a key part in our operations, focusing on the processing of customer orders and maintaining customer accounts in line with our industry standards. As an Order Entry Clerk, you will be using various software systems and tools to ensure efficiency and accuracy in your work.Responsibilities: Accurate and efficient processing of customer orders using various software systems such as CRM and ERP solutions. Maintain and update customer accounts, ensuring all information is correct and up-to-date. Handle customer inquiries in a timely and professional manner, providing high-quality customer service. Use Accounting Software Systems in the management of customer credit applications. Monitor customer accounts and conduct check processing as required. Manage billing functions to ensure accurate invoicing and payment tracking. Oversee claim administration and resolve any issues or discrepancies that may arise. Process purchase orders and coordinate equipment shipping when necessary. Answer inbound calls, providing information and assistance to customers as needed.Requirements Proficiency in Accounting Software Systems Experience with CRM (Customer Relationship Management) Systems Experience with ERP (Enterprise Resource Planning) Solutions Ability to handle Answering Inbound Calls efficiently Experience in Billing Functions Experience in Claim Administration Familiarity with Purchase Orders Experience in handling Customer Account Knowledge of Equipment Shipping ProcedureRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
