This is an important global leadership role, reporting to the SVP of Digital Services & Operational Intelligence (DSOI) within Client Services (CS). This individual will be responsible for partnering with the SVP on an accelerated Digital & Data Transformation plan to support CS 2030.  He / she will also independently managing multiple global workstreams and projects and partnering with the SVP and DSOI VPs to drive critical strategic initiatives and mission-critical business operations. This leader will also be accountable for leaning in over the first 3 months and developing the FY26-27 plan, along with required team structuring to support DSOI and CS2030 needs. Key Areas of Responsibilities include: Accelerated Digital and Data Transformation to support CS 2030 Programmatic delivery across CS 2030 strategy initiatives; coe, digital, automation, and data focused roadmaps & delivery tracking Design and delivery of progress updates and OKR performance reporting  Executive reporting and presentations  Financial planning and management Deep partnership on executive reporting and presentations with DSOI VPs; delegate as needed This leader is also expected to operate as an integrated partner across the Client Services Business Operations & Strategy community and will interact with senior executives on the CSLT.  Responsibilities:   Serve as the go to thought-partner on all digital and data transformation needs to support CS2030, including high-priority strategic issues and projects (coe, digital, data, automation) Design and delivery updated roadmaps and delivery tracking across all initiatives and solutioning levers Expand current technology working model from Digitization into Data and drive monthly / quarterly technology processes In partnership with BI & Analytics team, drive development of specific metrics and targets and stakeholder socialization  Lead OKR reporting for DSOI – adapting tone, level of detail and presentation structure / format based on audience (for example, QBR vs Monthly Pack) Establish, maintain, and continually enhance governance around OKRs and steer organization to prioritize on the highest value-add activities  In partnership with Finance, support SVP with development of budget for CS DSOI team, as well as sub-team budgets, providing strategic support on investment prioritization and allocation.  Monitor financial performance and outlook (headcount, profees and travel), develop plan to course-correct / seek additional investment etc.  Partner with SVP and VPs to plan and coordinate LT offsites Own and deliver CS response to quarterly SEC reporting requests from Controllership Support SVP and VP with review and analysis of Employee Engagement results Proactively identify opportunities for process improvement and automation across DSOI and partner with individual team and other CS partners as needed to explore and deliver solutions As needed, serve as delegate for VPs across all areas of responsibility, and in all forums / meetings This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. 
