GENERAL MANAGER
You are often the first person our customers meet when they arrive at our busy café. Your job is to provide ongoing training and direction to the team and provide guest satisfaction. You are a natural problem solver and adept at overseeing staff with confidence, respect and consistency. You jump in and help anyone on the team who is “in the weeds”. You are calm and truly enjoy making people (both customers and staff) happy.
Responsibilities:
Ensure that all customers are treated with a warm welcome and receive a quality product and excellent service in an inviting, safe atmosphere.
Be a role model for other staff.
Run shifts with compassion. Develop respectful relationships with customers and staff. You give respect to others around you and expect it in return.
You must be honest and know how to control cash, understanding checks & balances, POS and other reconciliation procedures. Prior experience programming POS not required, but a plus.
Maintain an excellent working relationship with Chef & Owner. Continuously oversee and provide input on policies, procedures, standards, and expectations.
Order FOH items (beer, wine, liquor, na beverages, paper products, bar supplies, etc.)
Ensure that all furnishings and FOH equipment are kept clean and in excellent working condition, seeing through repairs and maintenance when needed.
Qualifications:
Have at least 5 years of experience in a full service restaurant as a GM, operations manager or assistant manager positions. Basic math skills and understand Microsoft Office, Excel, Outlook, Online Scheduling (i.e. HotSchedules), payroll reporting and operating a POS system. English / Spanish bi-lingual a plus. We don’t have a big bar operation, but you should be able to make basic drinks.
The Stuff You Want to Know:
We are a well-established, highly rated café with an extraordinarily loyal clientele, located about 10 minutes driving from downtown Denver. The General Manager’s shifts are primarily 7am – 3pm. Our schedules are consistent, and managers work only five days a week. Occasionally we cover for other managers who are taking time off, but you will have notice of those instances. We offer paid time off, fully-paid health, dental and vision insurance. Compensation is commensurate with experience. Weekend availability and references required.
Job Type: Full-time
Pay: $62,000.00 - $67,000.00 per year
