Lead Mitigation Technician

Lead Mitigation Technician

05 Dec 2024
Colorado, Denver, 80221 Denver USA

Lead Mitigation Technician

We are a family owned and operated 24/7 disaster restoration company. Our certified specialists deliver superior quality, services and workmanship for recovery from fire, flood and mold as well as other natural and man-made disasters.

We are searching for full-time, motivated, experienced IICRC certified technicians and project managers to lead an enthusiastic and qualified team. This is a high level customer-facing position requiring professionalism, tact, and an uncompromising drive to exceed client expectations.

Excellent communications skills, a positive attitude and a high sense of urgency are a must. Our Mitigation Technicians must be hard working, available to serve on our 24 hour on-call rotation, have a clean driving record, valid driver's license and be able to pass a criminal background check and random drug screening.

We provide competitive compensation, with paid time off (PTO) and paid holidays for full time employees. Military Veterans Encouraged to Apply

Responsibilities:

Initial job-site inspection

Ability to sell our Services and our Company with integrity

Ability to fully scope a job

Perform applied structural drying per IICRC standards

Digitally capture daily psychometric & moisture content readings

Follow the job site safety conditions and procedural protocol

Be a flexible team player and demonstrate a can-do attitude at all times

Perform disaster response or crisis management activities concerning emergency services for water damage to assure customer satisfaction

Maintain company image and positive attitude

Be available 24 hrs / 7 days for on-call (as required)

Required Skills:

IICRC WTR Certified (desirable)

Great "Customer-First" skills

Proven problem solver adept in securing client solutions

Skilled in confirming customer-satisfaction prior to concluding service work

Excellent verbal / written communication

High interest in developing knowledge of current technology and systems

Experience in the fire and water damage restoration and mold remediation industry

Experience using Xactimate, Outlook, and Encircle preferred.

Experience in the fire and water damage restoration and mold remediation industry: 1 year

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