Job Duties:
Handle all tasks needed to provide an accurate, detailed and profitable estimate.
Update project managers, adjusters and third parties frequently throughout the life cycle of the job.
Upload images to all applicable portals.
Consistently monitor the status of the job.
Maintain a clear and open line of communication throughout the entire job by proactively providing detailed information about the job status to the project manager, adjusters and third parties.
Investigate and resolve issues with the support of internal staff.
Ideal Attributes:
Extremely organized, prompt, efficient and professional.
Aptitude for handling a high volume of tasks while prioritizing effectively.
Skilled at proactively communicating directly with customers and colleagues.
Excels at working quickly on time-sensitive tasks while diligently following protocol and focusing on detail accuracy.
Focused on being a team player who encourages and supports others while leading with enthusiasm and integrity.
Capable in bringing internal and external resources together to improve the overall customer experience.
Able to work and solve problems independently while maintaining a “team-player” attitude.
Strong computer skills
Exceptional verbal & written communication skills, with a solid focus on customer care.
Extraordinary attention to detail and focus on accuracy.
Impressive professional etiquette displaying integrity, respect and thoughtfulness.
Qualifications and Requirements:
Minimum 2 years of industry related experience.
Experience using Xactimate software
Compensation and Benefits:
This position offers a competitive wage (commensurate with experience). All full-time employees are eligible to participate in our health & dental benefits programs as well vacation time and paid company holidays.
