Work where every moment matters. Every day, over 38,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization. With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system. Position Summary: Supports cancer programs by way of maintaining databases by collecting and organizing data, program registries, and quality metrics. This individual will also provide administrative support for Cancer Institute programs and related meetings such as managing multi-disciplinary conferences, coordinating patient tracking, engaging in quality improvement initiatives, and promoting community outreach and education. This role also supports the daily management of accreditation and certification requirements. This individual would need to establish and maintain favorable relationships with physicians, healthcare providers, community and professional groups, and other potential referral sources. Position Responsibilities: Key Areas of Responsibility Maintain patient trackers, various excel spread sheets, program dashboards, and REDcap databases. Maintain patient databases and track recommended follow-ups Prepare for, attend, document minutes and follow up on action items of inter-professional and/or committee conferences and other Cancer Institute specific programmatic meeting structures. Collect and maintain raw program quality metrics by way of chart extraction and physician collaboration. Complete quarterly audits of patients and prepare presentations. Support & facilitate patient education/community education sessions and support groups. Assist in maintaining patient and referring provider educational materials and patient collateral. Communicate with patients and distribute unique, diagnosis specific, material (to assess prior studies. Track patient throughput and document in patient’s electronic health records and communicate with providers, nurses, medical assistants, genetic counselors, and other care team members as needed. Ensure CME requirements for various providers and practitioners are maintained. Prepare for accreditation site visits. Prepare and design PowerPoint presentations, draft agendas, internal communications, and other necessary materials. Working Relationships: This Job Reports To (Job Title):Neurosurgery Program Manager Requirements and Specifications: Education · Minimum: Bachelor’s degree · Preferred: Master’s degree Experience · Minimum: 3 years’ experience in a medical/surgical practice, 3 years’ experience in customer service and data management. Has worked in a research environment with responsibilities including data collection and assisting with presenting. · Preferred: Epic experience Language Skills · English Knowledge, Skills and Ability Requirements Basic computer knowledge (proficient in Microsoft Office applications (e.g. Word, Excel, Outlook, PowerPoint),experience in Epic Hyperspace highly preferred ability to communicate and interact efficiently and effectively with a wide variety of individuals, excellent customer service skills, must have time management skills, attention to detail/accuracy, able to work well with others and on their own, knowledgeable in medical terminology and with EMR systems, ability to travel independently to satellite offices, ability to improve quality and productivity by identifying improvement opportunities, establishes own work plan and prioritizes using standard procedures to assure timely completion of assigned work. Occasional off-hour commitments. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Job: Other Organization: Hartford HealthCare Corp. Title: Cancer Institute Prog Coord / Cancer Center Admin Location: Connecticut-Hartford-195 Retreat Ave - HH Barnard (10018) Requisition ID: 24163524
