Description We are seeking a Front Desk Coordinator based in New Haven, Connecticut. This role provides an opportunity for an individual to work in a supportive environment and demonstrate their ability to manage front desk operations. As a Front Desk Coordinator, you will play a crucial role in managing customer service and administrative tasks, contributing to the smooth running of the organization. This role offers a short term contract employment opportunity. Responsibilities: Ensure efficient and professional handling of all incoming and outgoing calls, demonstrating excellent customer service skills. Oversee the organization and maintenance of files, ensuring data accuracy and confidentiality. Utilize Microsoft Office Suite (Word, Excel, Outlook) to manage and organize information effectively. Demonstrate strong interpersonal skills while interacting with visitors, being the first point of contact for the organization. Manage customer inquiries, providing prompt and accurate responses. Process and manage customer credit applications with high attention to detail. Monitor and manage customer accounts, taking appropriate action when necessary. Provide concierge services as required, enhancing customer satisfaction. Demonstrate strong administrative assistance skills in day-to-day operations. Show initiative and not afraid to ask questions when necessary to ensure tasks are completed accurately. Requirements Proficient in Administrative Assistance tasks, such as managing schedules, coordinating meetings, and handling office logistics. Experience in Answering Multi-Line Phone System, demonstrating ability to manage multiple calls and inquiries simultaneously. Familiarity with providing Concierge Services, including assisting guests, arranging services, and answering questions. Strong Customer Service skills, with ability to communicate effectively, resolve issues, and ensure customer satisfaction. Proficient in Data Entry tasks, ensuring accurate and efficient input of information into systems. Excellent Interpersonal Skills, capable of building and maintaining relationships with colleagues, clients, and stakeholders. Proficiency in Microsoft Excel, able to create spreadsheets, perform calculations, and analyze data. Experience with Microsoft Outlook, including managing email communications, scheduling appointments, and organizing tasks. Proficient in Microsoft Word, capable of creating, editing, and formatting documents. Experience in Organizing Files, ensuring efficient systems for document storage and retrieval. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
