The Program Coordinator will assist the Project Director for SHOUT (Street HIV Outreach to engage Unsheltered populations in Treatment) program with program implementation and day to day operations of the program. They will provide outreach in the streets, soup kitchens, Shelters, and camps. They will develop a professional, trusting relationship with the patients. Through this relationship the outreach workers will meet the patients where they are, helping them to establish goals for housing and health care. Works collaboratively with members of Greater New Haven Healthcare for the Homeless department to ensure program is meeting contractual requirements including data management for numbers of clients, client demographics, numbers of services delivered and program administration costs. Direct services may include identifying clients at risk for HIV, HCV and STI’s, conducting testing or screenings, community education and outreach, helping patients obtain STI treatment and prevention, providing harm reduction services and linking patients with mental health care and substance-use disorder treatment. This is a full-time position requiring 80% travel throughout the greater New Haven area. The Qualified person will be comfortable with working outside in all weather conditions with those experiencing homelessness in the greater New Haven area. Responsibilities include but are not limited to:
Conducts street canvassing and outreach within the New Haven Region to offer unsheltered individuals screenings, prevention, and treatment for STI’s including HIV and HCV, and linkages to other services including mental health and substance use disorder treatment.
Assists providers in maintaining registry of unsheltered patients receiving treatments.
Ensure GPRA data is entered timely and accurately for grant monitoring.
Will perform outreach during non-traditional hours to include early late and weekend hours as needed.
Must be willing and be flexible to work at least two early mornings and two evening shifts per week
Works as a team in support of the medical providers when assigned.
Responsible for ensuring notes are entered in Epic, Homeless Management Information System (HMIS), And DDAP systems per program requirement and data quality standards.
Operates and maintains the mobile office ensuring clean, safe operation.
Follows-up with referral sources in a timely fashion as required.
Attends inter-agency meetings when directed, participating, and fostering collaborative relationships.
Completes applications for Basic Needs, transportation, and treatment programs in a timely manner.
Coordinates with community agencies for outreach/engagement. Developing strong working relationships with community partners is of the essence.
Those with medical qualifications will be expected to use them to the level of their training to assist providers in the field.
Performs all other duties as assigned by the program director, or department managers.
Requirements:
High school diploma/GED required. Associate degree or bachelor’s degree preferred.
MA or CNA, or EMT training preferred.
Human Service experience is preferred.
Excellent working knowledge of New Haven community social and health service agencies is preferred.
Excellent communication skills; both written and verbal.
Bilingual ability preferred.
CS-HHC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
