Desk Side Services Support Technician, Government Clearance Required

Desk Side Services Support Technician, Government Clearance Required

16 Oct 2024
District of Columbia, Washington, 20001 Washington USA

Desk Side Services Support Technician, Government Clearance Required

Req ID: RQ188021Type of Requisition: RegularClearance Level Must Be Able to Obtain: SecretPublic Trust/Other Required: NoneJob Family: Systems AdministrationSkills:Computer Hardware,Ensure Compliance,Help Desk Support,Software Installations,Technical SupportExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Independently provides technical interpretation and solutions in the management of networks, software, hardware, configurations, and architectures.Troubleshoots system hardware and software specific issues.Trains end users on the proper use of hardware and software.Performs software installations and upgrades to operating systems and layered software packages.Monitors and tunes the system to achieve optimum performance levels.Ensures workstation/server data integrity by implementing standard software and hardware solutions.Independently ensures data/media recoverability by following a schedule of system backups and database archive operations.Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.Ensures that performance and security of computers meet the needs of network users.Applies practical knowledge of job area typically obtained through advanced education and work experience.May evaluate existing systems and assist with planning long-term strategies.DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 2+ years of experienceActive Secret clearance required#OpportunityOwned #GDITLifeThe likely salary range for this position is $74,800 - $101,200. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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