We are: Accenture Federal Services, bringing together commercial innovation with the latest technology to unleash the potential for our federal clients. Operating in the nation's Capital, we stay ahead of what’s coming next. Drawing from the power of Accenture, we deliver integrated, mobile and interactive experiences that exceed our people’s expectations. Join us where ideas are freely exchanged, and concepts evolve into practical solutions. You are:
The IT (or ServiceNow) Test Specialist will serve as a cross-functional team member responsible for the validation of software development and maintenance activities supporting the ServiceNow platform. The work:
Collaborate with software engineers to develop test approach and test cases
Execute and document manual and automated testing
Review and analyze test results across integration, regression, performance, and user testing activities
Ensure quality and improvement throughout the software development life-cycle
Provide production support by assisting in testing moderate to highly complex software applications and or systems.
Assist in the review system requirements documentation design, define, and document unit and application test plans create and execute test scripts ensure proper documentation of test results assists in the analysis of test results, conclusions, and offer recommendations accordingly.
Participate in offering support in all phases of risk management assessments and software development, as directed by the Test Manager.
Here's what you need:
Bachelor s Degree. In lieu of a Bachelor s Degree OR an additional four 4 years of relevant experience can be substituted, OR an Associate s Degree, combined with an additional two 2 years of relevant experience, can be substituted.
One year 1 experience in testing of information technology systems
One year 1 experience with requirements analysis, with focus on planning and preparing for testing of systems at the component, integration, system, and end to end levels.
Knowledge of business processes.
An Active Top Secret SCI Clearance is required for this role
Bonus points if you have:
Proven experience working in ServiceNow
Training in ServiceNow Fundamentals
Experience in the development and implementation of test strategies, plans, traceability matrices, procedures, and reports.
Experience in writing test plans, test cases, test reports and discrepancy reports.
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