Print Shop CoordinatorJob ID:250122Location:DC/MD/VA Metro LocationsFull/Part Time:Full-TimePosting Open-Close02/12/2025-02/27/2025Union002Regular/Temporary:RegularJob DescriptionMARKETING STATEMENTJoin Our Team as a Print Shop Coordinator!Are you a detail-oriented professional with a passion for organization and exceptional customer service? We are looking for a Print Shop Coordinator to oversee job tracking, procurement, invoicing, and budget management while ensuring seamless day-to-day operations. In this role, you will collaborate with internal teams, manage vendor relationships, and support mailroom and lost & found services. Your expertise will be key in maintaining efficiency and assisting with special projects as needed.Qualifications:
High School Diploma or GED
4+ years of office experience to include 2+ years of experience in procurement
Experience with Invoicing
If you thrive in a fast-paced environment and enjoy keeping operations running smoothly, we'd love to hear from you! Apply today!Minimum QualificationsEducation
High School Diploma or GED
Experience
Minimum of four (4) years ' experience in an office environment to include a minimum of two (2) years' experience in procurement
Certification/Licensure
N/A
Preferred
N/A
Medical GroupSatisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.Mission Essential DesignationIn accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.SummaryThe Print Shop Coordinator provides exceptional customer service to all internal clients, working with staff to oversee job tracking, administer all procurement efforts, manage invoicing and monitor the budget. The incumbent assists in the management of vendor relationships and coordinates lost & found and mail room efforts and is instrumental in maintaining day-to-day efficiencies at the print shop and assisting with special projects as needed.Job Duties
Provides exceptional customer service to all internal clients, acting as the primary liaison for the print shop.
Responds to inquiries regarding print shop capabilities and keeps customers informed of job status, including when orders are received and completed.
Assists in job tracking, receiving print requests, creating internal job tickets, and prioritizing workflow to ensure efficient processing.
Coordinates the workflow at the Office of Print Services and helps ensure all deadlines are met and departmental goals are achieved.
Assists the team in communication inquiries for both the Lost & Found department and the mailroom. Serves as the liaison between these two departments and internal customers.
Assists the manager in coordinating between third-party vendors (contractors) and WMATA mail clerks to execute orders requiring expert route management.
Supports the team with the handling of Lost & Found materials, ensuring deliverables reach their final destinations and that appropriate security measures are in place.
Serves as the department's Contracting Officer's Technical Representative (COTR), attending mandatory trainings, leading contract management processes, purchase order extensions, and all related procurement activities.
Collaborates with Procurement management on contract and inventory management to ensure compliance with federal, state, and Authority rules and policies.
Administers and maintains invoicing for the print shop.
Assists with monthly budgeting, working with supervisors to appropriately forecast and allocate funds.
Supports manager in managing vendor relationships, coordinating maintenance, upgrades, and addressing needs as they arise.
Other Duties
Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.
The functions listed are not intended to limit specific duties and responsibilities of any position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.Evaluation CriteriaConsideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.Evaluation criteria may include one or more of the following:
Skills and/or behavioral assessment
Personal interview
Verification of education and experience (including certifications and licenses)
Criminal Background Check (a criminal conviction is not an automatic bar to employment)
Medical examination including a drug and alcohol screening (for safety sensitive positions)
Review of a current motor vehicle report
ClosingWMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.
