The Quality Manager shall develop, implement, and oversee all quality programs associated with contracts services at CMI’s customer site in Washington, DC.Your work will include:The QM shall be on-site during the client's regular working hours and shall be available on-site within one hour after the client's regular working hours.Responsible for the verification and compliance of work standards and timeliness and accuracy of the work performedResponsible for the oversight of audits, monthly reporting, and compliance with contract requirementsUses random sampling to evaluate process efficiencyResponsible for guiding Quality Control Inspectors and recognizing data problems that might invalidate samples and ensuring that complaints and violations are investigated appropriatelyReviews and validates reports of findings and ensures that action is taken or recommendedRecommends changes in administrative procedures, methods, and standards
