Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.The Rates Coordinator will work closely with the Senior Manager of Billing Compliance to administer the Firm’s rate implementation and maintenance.  The Rates Coordinator will collaborate with the Pricing team to input new rate arrangements and will be a key contributor to the annual rate increase process.  The Coordinator’s responsibilities will include entering rates for new employee timekeepers, new client/matter rate arrangements (including discounts and fixed fee arrangements) and identifying and entering exception rates for new ebilling timekeepers.Job ResponsibilitiesManages the “Rates” inbox and addresses inquiries from the Billing and Pricing teams in a timely and accurate mannerConfigures Rates for new employee timekeepers in the Firm’s financial management systemAssists the Billing team with non-routine/complex client billing arrangements and provides relevant trainingReviews OCGs for rate restrictions and effects changes in financial management system (including title exception rates and disbursement constraints)Communicates with internal and external stakeholders (i.e. billing lawyers and external clients), as appropriate, to respond to rate inquiries and resolve issuesCollaborates with the E-Billing team to proactively identify rates for new ebilling timekeepersOwns the rates reporting function including development and distribution of exception rate reportingEnsures that client billing instructions/arrangement notes are regularly updated and maintainedDevelops solutions to reduce internal work cycles and eliminate process inefficiencies
