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DescriptionHumana's Primary Care Organization is one of the largest and fastest growing value-based and senior-focused primary care providers in the country, operating over 200 centers across eight states under two brands: Conviva and CenterWell. Operating as a payer-agnostic, wholly owned subsidiary of Humana, our centers put the unique needs of seniors at the center of everything we do. Our clinics offer a team-based care model, where our physicians lead a multi-disciplinary care team supporting patient's physical, emotional, and social wellness.ResponsibilitiesThe Broker Relationship Manager is part of our growth team and responsible for developing and maintaining relationships with health plan brokers and agencies with a focus on aligning prospective patients with the value-based care model offered through our primary care centers.The Broker Relationship Manager's responsibilities include:Develop and cultivate relationships with key health plan brokers and agencies, to include:
Educate health plan brokers and other B2B partners on CenterWell primary care model and value proposition for the senior client base
Align local health plan brokers with CenterWell's community engagement team to support joint activities in neighborhoods where our primary care centers are located
Develop collaborative plans with health plan brokers for opportunities around joint marketing efforts, presentations, prospecting, and partnerships
Support the market president, associate director and other market leadership with alignment to and engagement with senior leaders at health plan brokerage entities
Utilize CRM (Salesforce) to support cultivation of health plan broker relationships and track associated activities and outcomes
Leverage data to evaluate impact of relationship efforts and investments to inform go-forward strategy
Occasional evening and weekend work may be required as business needs dictate
Required QualificationsKnowledge of the South Florida broker market (Medicare)
5+ years experience in the in the healthcare industry focusing on our Medicare population
Experience meeting/exceeding targets in a sales organization
Direct experience driving sales results with health plan brokers or agencies
Demonstrated ability to successfully navigate a dynamic and changing healthcare environment
Strong organizational, interpersonal, communication and presentation skills
Experience utilizing a CRM (Salesforce) to track activity and manage outcomes
Preferred QualificationsBachelor's degree and 5+ years of experience in the Medicare industry, preferably in a sales role
Bilingual Spanish
Additional InformationScheduled Weekly Hours40
