Position Summary:
The Pool Route Manager is a management role responsible for overseeing the weekly pool service operations, including managing pool technicians and ensuring a positive client experience. The role requires a strong background in pool maintenance, water chemistry, and equipment management, along with excellent communication and leadership skills. The ideal candidate will work independently, demonstrating integrity and a commitment to delivering high-quality service.
Responsibilities:
Manages, leads, and trains pool service technicians
Maintains complete ownership of the route book. Proactive in identifying trends and issues and attends to issues, as needed.
Plans, distributes, monitors, and engages in daily follow up of route assignments to ensure highest level of service.
Manages the end-of-the-day check-in process, capturing and communicating key service, safety, and equipment issues
Manages inventory of service equipment and chemicals. Oversees stocking of technician vehicles
Manages technician vehicle fleet – inspects trucks regularly and ensures that all trucks are in good working order, kept clean and up to date on registration, inspection and routine oil change.
Serves as the liaison between the route techs and the customers
Performs fieldwork including minor repairs and problem-solving, as needed
Performs routine route checks and pool inspections
Engages in new client acquisition and pool equipment sales
Requirements:
5-7 years minimum experience as pool service technician
Bilingual (English/Spanish) is a MUST.
Previous route experience preferred.
Ability to work and communicate well with team members and clients
Ability to work independently and handle a variety of tasks
Strong organizational skills and dependability
Positive attitude
Attention to detail
Familiarity with business management software preferred.
Florida driver's license with a good driving history
Job Type: Full-time
Spanish and English proficiently (Required)
Fort Myers, FL 33908 (Required)
Fort Myers, FL 33908: Relocate before starting work (Required)
Work Location: In person
