FT Claims Assistant needed ASAP (water, mold, fire damage)

FT Claims Assistant needed ASAP (water, mold, fire damage)

19 Sep 2024
Florida, Orlando, 32801 Orlando USA

FT Claims Assistant needed ASAP (water, mold, fire damage)

We are a water, mold and fire restoration company, and are willing to train the right person; however, a background in insurance claims/restoration industry is a BIG PLUS.

Candidate will perform general customer service duties, handling claims, billing, and general office duties in a fast-paced office environment.

Duties, among others:

Deal with homeowners insurance companies and adjusters.

Submit claims information/documents to insurance companies.

Send follow up emails, make follow up phone calls.

Follow up with customers & open claims to check for updates.

General office work including answering phones, email, filing, scheduling, faxing, copying, scanning, etc.

Update customer and claim files.

Assist upper management with various business-related tasks.

Report daily successes and challenges to Supervisor.

MUST HAVE:

Excellent customer service skills.

Excellent verbal and written communication skills.

Multitask oriented and organized.

Computer savvy and Proficiency in Microsoft Word, Excel, & Outlook.

Bilingual (English/Spanish) is a PLUS.

Must be on time 8:30am -5:00pm (Monday - Friday).

Must be Energetic and team oriented however must also have self-initiative

Able to work under pressure.

Full time weekdays - Office hours 8:30am to 5pm.

Must be available to Start right away.

Drug and background test paid by company.

Hourly starting at $20 per hour depending on experience.

Bonuses and Benefits after probation period, depending on experience.

MUST HAVE 5-years office experience.

PLUS if experienced in accounts receivable, billing, and/or commercial collections work.

SEND RESUME ONLY IF YOU QUALIFY if you don't qualify don't bother

INCLUDE AT LEAST 3 REFERENCES WITH PHONE NUMBERS

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